Cristi Zedd, LCSW
Mechanicsville,VA
Summary
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Chief Operating Officer of Developmental Services
Richmond Behavioral Health Authority
01.2011 - Current
- Leading and directing systemic change at local, regional, and state level by providing more integrated, person-centered, community-based services for individuals with developmental disabilities
- Provide overall direction and leadership to case management programs serving infants through adulthood
- Key role in implementing and operating regionally based, statewide crisis prevention, mobile and residential crisis stabilization programs (REACH) for individuals with developmental disability and dual mental health diagnoses
- Member of executive leadership team for agency with annual operating budget of $60 million
- Plan and manage $12-million-dollar budget and direct over 100 direct care, case management, clinical and supervisory staff
- Collaborate with internal and external partners including board members, private providers, advocacy groups, public and private hospitals, DBHDS (Virginia Department of Behavioral Health and Developmental Services), DMAS (Virginia Department of Medical Assistance Services) and VACSB (Virginia Association of Community Service Boards
Intellectual Disabilities Children’s Services Manager
Richmond Behavioral Health Authority
02.2007 - 12.2010
- Provided the overall direction and leadership to the Intellectual Disabilities Children Unit, which provided case management services to children ages birth to 21 years old who have identified developmental or intellectual disabilities
- Developed and implemented Part C/Early Intervention service delivery system at RBHA, which filled service gap and generated new sources of revenue for the agency.
Access Coordinator
Partnership for People with Disabilities/VCU
09.2003 - 02.2007
- Administered central point of entry functions for the City of Richmond’s Early Intervention program for children with developmental disabilities
- Managed funding in accordance with local, state and federal requirements.
Mentor Coordinator & In-Home Family Counselor
United Methodist Family Services
10.2002 - 09.2003
- Transformed Mentor Program to strengthen therapeutic benefits of services to at-risk youth
- Managed program in accordance with Council on Accreditation (COA) and licensing standards and supervised 12 part-time staff
- Provided home-based mental health counseling to youth at-risk for out-of-home or more restrictive placement and their families.
In-Home Family Counselor
United Methodist Family Services
03.2000 - 10.2002
- Provided intensive home-based mental health counseling, parent education, clinical case management and crisis intervention services to youth at-risk for out-of-home or more restrictive placements
- Maintained records in accordance with Medicaid and licensure requirements.
Early Intervention Service Coordinator
Children’s Hospital
09.1997 - 03.2000
- Hired to assist with the redesigning of early intervention services at the hospital
- Provided service coordination services in hospital, community, and natural environment settings to families of children with developmental disabilities.
Contract Clinical Social Worker & Social Work Intern
Family and Children’s Services
09.1995 - 03.1998
- Provided mental health treatment to individuals of various ages, couples, and families in an outpatient setting
- Hired as part-time contract employee upon completion of internship.
Information and Referral Case Manager
Children’s Hospital
09.1996 - 09.1997
- Joined newly created department at hospital and assisted in the identification of strategic planning, program development and implementation
- Provided medical case management services to children with developmental disabilities and feeding disorders in a hospital setting.
Foster Care Social Work Intern
Richmond Department of Social Services
09.1994 - 05.1995
- Provided foster care case management to children, biological families, and foster families involved with the Richmond Department of Social Services.
Education
Master of Social Work, Clinical Concentration -
Virginia Commonwealth University
Richmond, Virginia05.1996
Bachelor of Arts, Psychology and Elementary Education -
Virginia Wesleyan College
Norfolk, Virginia05.1994
Skills
- Transformational Leadership
- Assertive Communication
- Inclusive Decision Maker
- Strategic Thinker
- Business and Finance Acumen
- Transparent
- Resilient
- Diversity, Equity and Inclusion
Certification
Licensed Clinical Social Worker, Commonwealth of Virginia, 04/2001
Additional Information
Governor appointee to the Public Guardianship and Conservator Advisory Board, 2019-Present
- Served initial term from 7/1/19 to 6/30/22
- Served as Chair of Board for two year team from 7/1/21 to 6/30/23
- Reappointed to serve a four year term from 7/1/22 to 6/30/26
Timeline
Chief Operating Officer of Developmental Services
Richmond Behavioral Health Authority
01.2011 - Current
Intellectual Disabilities Children’s Services Manager
Richmond Behavioral Health Authority
02.2007 - 12.2010
Access Coordinator
Partnership for People with Disabilities/VCU
09.2003 - 02.2007
Mentor Coordinator & In-Home Family Counselor
United Methodist Family Services
10.2002 - 09.2003
In-Home Family Counselor
United Methodist Family Services
03.2000 - 10.2002
Early Intervention Service Coordinator
Children’s Hospital
09.1997 - 03.2000
Information and Referral Case Manager
Children’s Hospital
09.1996 - 09.1997
Contract Clinical Social Worker & Social Work Intern
Family and Children’s Services
09.1995 - 03.1998
Foster Care Social Work Intern
Richmond Department of Social Services
09.1994 - 05.1995
Master of Social Work, Clinical Concentration -
Virginia Commonwealth University
Bachelor of Arts, Psychology and Elementary Education -
Virginia Wesleyan College
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