Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Cristian Barriga Vivas

Dallas,TX

Summary

Customer-oriented Supply Chain Manager with 10+ years of experience in maximizing performance and productivity. Collaborative leader who sets the direction for a region's operations while driving alignment with the strategic goals. Broad oversight for large teams and creating a loving culture of high performance and high engagement while identifying, coaching, and developing the next critical roles. Continuously improving inventory accuracy, delivering excellent quality, and reducing expenses while providing safe conditions. Leading with enthusiastic development and training focused simply on exceeding customer expectations and experiences.

Overview

10
10
years of professional experience

Work History

Interim Director of Fulfillment Operations

Safelite AutoGlass
11.2023 - Current
  • Developed and communicated the strategy for achieving the region’s mission, vision, and values around implementation of fundamentals and standardization.
  • Work with store operations to identify shipment delivery issues and implemented a three point audit to improve shipment accuracy and quality by 50% within 30 days.
  • Partner closely with Warehouse Managers to identify and document best practices for Breakage, Shrinkage, and Scrap where SOP was created and administered across all locations within our region.

Senior Manager Supply Chain Product Owner

Safelite AutoGlass
10.2022 - 11.2023
  • Led the implementation of Körber WMS across 2 Distribution Centers within 8 months, executed a successful deployment and achieved 97% efficiency against previous KPIs.
  • Responsible for conducting leadership and associate training for all departments within the Distribution Centers with a total of 79k units shipped and reaching a 99% fill rate in week 1.
  • Leading through engagement and motivation, understanding the needs of their current WMS and creating a culture of trust where everyone confident with sharing process related concerns and work together to identify best practices to resolve operational gaps.
  • Improved accuracy and streamlined Receiving reporting by reviewing business requirements and applying innovative solutions leveraging the implementation of Körber WMS.
  • Implemented best practices during deployments to utilize UAT scripts and capture test scenarios to minimize operational impact in production environments, only 2 severity incidents reported within the first month.
  • Successful roll out of Ship to Store deploying new capabilities with Quality Control and a reduction of handling, getting inventory to the customer in the right condition and the right time.
  • Mentored leaders during site deployments across all facilities for readiness development and career progression within the organization leveraging these applied skills in future deployments across other facilities.

Distribution Center Manager

Winco
03.2021 - 11.2022
  • Led planning and execution for 280k+ sq ft. building start up with a monthly sale of $6M+ for restaurant supplies.
  • Spearheaded strategic initiatives related to startup operational expense budgeting, Import/Export, DOT compliance, Inventory Control, establishment of Key Performance Indicators, development of Standard Operating Procedures and oversight of day-to-day operations.
  • Planned new building layout and slotting of our facility absorbing over 9k+ SKU's and fulfilling a monthly rate of 4k+ orders within a 48hr. turn rate.
  • Designed and implemented Continuous Improvement initiatives shared across the organization related to Workload Planning and allocation of Customer Orders.
  • Responsible for fulfilling workload demands with screening, planned onboarding of 70+ roles, training across 13 departments, with direct engagement and development across all levels with an increase of 35% temp to perm while rewarding 11+ promotion.
  • Oversaw project management activities and served as Subject Matter Expert identifying requirements and conducted User Acceptance Testing for implementation of WMS prior to Go Live.
  • Evaluate capabilities across all 13 sectors, identifying gaps analyzing historical data, and prioritizing development of departments with continuous improvement.
  • Build road maps to success with Warehouse Manager and other critical roles, identifying and developing all-stars with the ability to own challenging but rewarding roles.
  • Direct long-term business plans with implementation of WMS (Blue Yonder) and ERP (Net Suite) system for Westcoast Distribution Center, ensuring alignment with corporate strategy direction and fulling a monthly 59k+ line rate.
  • Work to understand customer impacts and needs across 23+ states and international orders, diagnosing complex barriers with long term solutions, and anticipating challenging factors with lessons learned, creating, and implementing mitigation plans and strategies.
  • Work with VP of Operations to implement best practices and development of Standard Operating Procedures to mitigate $1M+ demurrage charges with an increase of 100% Oversea Inbound Shipment.

Operations Supervisor

Fanatics, Inc.
02.2020 - 03.2021
  • Interim Operations Manager during peak season overseeing third shift, leading 4 supervisors and successfully executing HOT market and seasonal volume.
  • Mentor 9 leads across 7 departments while planning and coordinating staffing requirements to maximize efficiency and profitability across outbound.
  • Successfully onboarded 300+ seasonal employees within a 1 month span on a seasonal shift for execution of peak capacity, 845k units shipped in a week.
  • Achieved a new fulfillment center record of 170k units shipped in 24 hours exceeding planned shipping capacity by 23%.
  • Report weekly outbound performance to the network analyzing captured metrics; identify deficiencies and develop action items to implement process improvements.

Operations Supervisor

DHL Supply Chain - Bayer Pharmaceuticals
11.2013 - 02.2020
  • Manage 2 Operations Supervisors, Receiving/Shipping department, Inventory Control, Ecommerce, and 30+ hourly associates during daily operations
  • Site JDA NTV 2017.2 Super user; championed implementation and training during go live of new WMS for the first DHL Life Science facility in North America.
  • Supervise receiving dock operations with an annual case count of 4.1 million while achieving inbound dock to stock goal month over month.
  • Oversee shipping and accuracy of deliveries with a monthly average of 300,000 cases shipped and an annual accuracy of 99.99% versus a target of 99.80%.
  • Daily review of Labor Management System for all hourly employees to coach on productivity and develop career path Manage all aspects of inventory control, which includes researching inventory discrepancies and maintaining an inventory accuracy of 99.99%.
  • Review, prioritize, and organize production/staffing on a daily, weekly, and monthly basis to ensure customer requirements are met and building is operating within agreed budget.
  • Train staff on all current revisions of Standard Operating Procedures and Work Instructions to ensure compliance with FDA, DEA, and local agencies.

Education

Ed W. Clark High School

Skills

  • Operational Management
  • People Leadership
  • Change Management
  • Strategic Planning
  • Customer Service Delivery
  • Drives Results
  • Supply Chain Planning
  • Project Management
  • Business Process Improvement

Timeline

Interim Director of Fulfillment Operations

Safelite AutoGlass
11.2023 - Current

Senior Manager Supply Chain Product Owner

Safelite AutoGlass
10.2022 - 11.2023

Distribution Center Manager

Winco
03.2021 - 11.2022

Operations Supervisor

Fanatics, Inc.
02.2020 - 03.2021

Operations Supervisor

DHL Supply Chain - Bayer Pharmaceuticals
11.2013 - 02.2020

Ed W. Clark High School

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Cristian Barriga Vivas