To-Go Specialist
Olive Garden - Darden Restaurants
Burlington, NC
08.2021 - 05.2024
- Ensured that all food safety regulations were followed during meal preparation process.
- Maintained cleanliness of the restaurant by wiping tables, sweeping floors, cleaning windows, counters and other surfaces as needed.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Assisted other team members in completing tasks when needed.
- Assisted kitchen staff with food preparation tasks such as chopping vegetables or prepping sauces.
- Communicated effectively with co-workers regarding new specials or changes in menu items.
- Greeted customers in a friendly manner and took orders for to-go items.
- Received incoming deliveries from vendors and checked contents against purchase orders for accuracy.
- Checked temperatures of hot foods regularly to make sure they were kept at safe serving temperatures.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Refilled condiments, napkins and server workstations.
- Rotated inventory to reduce waste and optimize freshness.
- Maintained safe food handling practices to prevent germ spread.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Filled and served various beverages for customers.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Made meals in accordance with company standards and requirements.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Monitored temperatures of prepared food and cold-storage areas.
- Collaborated with team to deliver timely service of items.
- Assembled and served meals according to specific guest requirements.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Packaged and bagged cooked food and prepared items.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
- Filled faxed, mobile and online orders accurately, efficiently, and on-time.
- Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
- Created contact database from online, mobile, and phone customers to tailor offers and promotions matching habits and preferences.
- Performed regular maintenance checks on equipment used during shift operations.
- Adhered to company policies related to health codes and safety regulations at all times.
- Kept track of inventory levels and restocked shelves with supplies such as condiments, napkins and utensils.
- Performed opening duties including setting up workstations with required supplies and equipment.
- Operated cash register, collected payment from customers and provided change when necessary.
- Inspected dining areas prior to opening to ensure furniture was arranged properly and cleanliness standards were met.