Front Desk Guest Service Representative
Springhill Suites Marriott
13400 E Colfax Ave, Aurora, CO 80011
08.2024 - 03.2025
- Managed guest check-in and check-out processes efficiently while managing 80+ rooms daily.
- Oversaw fast-paced front desk operations and guests' needs at busy facility near a hospital.
- Implemented streamlined communication protocols between departments to improve service delivery speed.