Cristian Cruz
Tyler,TX
Summary
Results-driven professional with extensive experience in leak detection and caregiving. Recognized for attention to detail and team collaboration, ensuring efficient service requests and high-quality care. Committed to enhancing operational workflows and customer service excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Leak Detection Technician
Southern Utilities
Tyler, Texas
09.2023 - Current
- Collaborated with team members to complete service requests, enhancing response times.
- Maintained accurate records of work performed and materials used.
- Assisted senior technicians in troubleshooting complex issues on-site, contributing to quicker resolutions.
- Implemented improvements to streamline daily operational workflows.
- Replaced faulty parts to ensure equipment operability.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Managed quality control and maintained high level of customer satisfaction.
- Coordinated repair and maintenance plans with co-workers and supervisors, ensuring timely project execution.
- Kept records of parts and equipment used in projects to update inventory.
Caregiver
Primrose Assisted Living
Tyler, Texas
01.2022 - 09.2023
- Assisted residents with daily living activities and personal care needs.
- Monitored and recorded vital signs for health assessments.
- Communicated effectively with families regarding resident care updates.
- Collaborated with healthcare professionals to implement care plans.
- Provided companionship and emotional support to enhance resident well-being.
- Trained new staff on caregiving procedures and best practices.
- Assisted residents with bathing, dressing, and personal care in a supportive environment.
- Administered prescribed medications on a timely basis following care plan instructions.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Followed safe lifting and transferring techniques to transport residents.
Medication Aide
The Hamptons Assisted Living
Tyler, Texas
06.2018 - 01.2022
- Administered medications to residents following established protocols and schedules.
- Monitored resident health and reported any changes to nursing staff promptly.
- Assisted residents with daily living activities, ensuring comfort and safety.
- Maintained accurate medication records and documentation for compliance purposes.
- Collaborated with healthcare team to develop individual care plans for residents.
- Educated residents on medication usage and potential side effects effectively.
- Ensured cleanliness and organization of medication storage areas at all times.
- Trained new staff in medication administration procedures and safety protocols.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
- Ensured that all controlled substances are appropriately secured at all times according to state regulations.
- Demonstrated a commitment to customer service by responding promptly and courteously to requests from patients, visitors, physicians and other members of the healthcare team.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
Education
High School Diploma -
Chapel Hill Highschool
Tyler, TX05-2017
Skills
- Technical troubleshooting
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Leak detection techniques
- Customer service
- Heavy lifting
- Maintenance and repair
- Tech-Savvy
- Mechanical tools
Languages
English
Professional
Spanish
Professional
Certification
- CPR Certified
Timeline
Leak Detection Technician
Southern Utilities
09.2023 - Current
Caregiver
Primrose Assisted Living
01.2022 - 09.2023
Medication Aide
The Hamptons Assisted Living
06.2018 - 01.2022
High School Diploma -
Chapel Hill Highschool