Cristian Diaz Trujillo
Phoenix,AZ
Summary
Bilingual, efficient, adaptable, flexible, team player, strong leader, loyal, enthusiast, clear communicator, problem solver and senior member
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Salesperson
Pepsi
Phoenix, AZ
12.2023 - 06.2024
- Developed and implemented strategies to meet sales quotas.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Maintained accurate records of customer interactions and transactions.
- Conducted market research to identify industry trends and customer needs.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Generated new business opportunities through cold calling campaigns.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Collaborated with team members to develop effective sales plans.
- Advised customers on the latest product features and benefits.
- Monitored inventory levels and placed orders as needed.
- Coordinated delivery schedules with vendors for timely shipment of goods.
- Educated customers about products and services offered by the company.
- Identified potential partners in target markets for joint promotions.
- Developed key customer relationships to increase sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Presented products and services to prospective and existing customers to meet client needs.
- Fostered relationships with customers to expand customer base and retain business.
- Monitored customer order process and addressed customer issues.
Operator
Leadpoint Business Services
Phoenix, AZ
10.2022 - 10.2023
- Performed routine maintenance on equipment to ensure optimal performance.
- Assisted in the setup of production lines according to customer specifications.
- Verified accuracy of material measurements before loading into machines.
- Documented daily production results accurately and completely.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Inspected finished products for quality assurance purposes.
- Provided training and guidance to new employees on proper assembly techniques.
- Communicated effectively with co-workers about production progress throughout shift hours.
- Worked quickly and efficiently while maintaining high standards of quality control.
Warehouse
amazon warehouse
phoenix
01.2022 - 09.2022
- Collecting merchandise from the distribution center and safely transporting materials to shipping bay
- Receiving and documenting merchandise for delivery or return
- Keeping an inventory of all merchandise entering or exiting in the warehouse
- Identifying any missing, lost or damaged materials and immediately notify the supervisor
- Ensuring that all the merchandise is safely and securely packed and labeled for shipping
- Managing all merchandise whit appropriate care
- Assisting whit training of newly employed workers
- Scanning labels to ensure products are shipped to the right destination.
Cashier
dolex
phoenix
11.2021 - 04.2022
- Process sales transactions
- Calculate the cost of products or services
- Accept payments
- Calculate and return change when required by the payment method
- Maintain adequate change denominations in the cash drawer and request additional change
- Reconcile cash drawers and sales receipts
- Answer customer questions about products or services
- Report issues whit equipment.
Line Cook
California pizza kitchen
phoenix
11.2021 - 03.2022
- Assisting with stocking and setting up kitchen stations
- Preparing food including cleaning and cutting the ingredients and cooking main dishes, desserts, appetizers and snacks
- Prepare foods based on senior chefs guidance
- Working with servers to ensure that orders are completed according to request and on time
- Washing and cleaning the kitchen and cooking utensils and storing the equipment at the end of shifts
- Ensuring that the kitchen operation procedures and hygiene meet food safety standard regulations.
Line Cook
Top golf
Glendale
03.2021 - 10.2021
- Assisting with stocking and setting up kitchen stations
- Preparing food including cleaning and cutting the ingredients and cooking main dishes, desserts, appetizers and snacks
- Prepare foods based on senior chefs guidance
- Working with servers to ensure that orders are completed according to request and on time
- Washing and cleaning the kitchen and cooking utensils and storing the equipment at the end of shifts
- Ensuring that the kitchen operation procedures and hygiene meet food safety standard regulations.
Butcher
Petes fresh market
Glendale
05.2020 - 09.2020
- Cutting, grinding and preparing meats for sale
- Cleaning and maintaining tools and equipment and ensuring displays and signage are accurate and attractive
- Weighing, packaging, pricing, and displaying products
- Keeping records, budgets and inventory
- Performing quality inspections on meats and other products
- Adhering to food safety and sanitation controls
- Greeting and speaking to customers, providing advice, answering questions, and accepting orders or payments.
Warehouse
Source one events
lombard
08.2019 - 05.2020
- Collecting merchandise from the distribution center and safely transporting materials to shipping bay
- Receiving and documenting merchandise for delivery or return
- Keeping an inventory of all merchandise entering or exiting in the warehouse
- Identifying any missing, lost or damaged materials and immediately notify the supervisor
- Ensuring that all the merchandise is safely and securely packed and labeled for shipping
- Managing all merchandise whit appropriate care
- Assisting whit training of newly employed workers
- Scanning labels to ensure products are shipped to the right destination.
Line cook/ Cashier
Famous burrito
Lombard
09.2019
- Process sales transactions
- Calculate the cost of products or services
- Accept payments
- Calculate and return change when required by the payment method
- Maintain adequate change denominations in the cash drawer and request additional change
- Reconcile cash drawers and sales receipts
- Answer customer questions about products or services
- Report issues whit equipment
- Assisting with stocking and setting up kitchen stations
- Preparing food including cleaning and cutting the ingredients and cooking main dishes, desserts, appetizers and snacks
- Prepare foods based on senior chefs guidance
- Working with servers to ensure that orders are completed according to request and on time
- Washing and cleaning the kitchen and cooking utensils and storing the equipment at the end of shifts
- Ensuring that the kitchen operation procedures and hygiene meet food safety standard regulations.
Education
GED -
College of Dupage
06.2019
Skills
- Bilingual
- Efficient
- Adaptable
- Flexible
- Team player
- Strong leader
- Loyal
- Enthusiast
- Clear communicator
- Problem solver
- Senior member
- Customer Engagement
- Sales Pipeline Management
- Product description
- Customer care
- Networking
- Sales Presentations
- Deal negotiation
- Sales management
- Trial close
- Sales strategy development
- Customer Relationship Building
- Negotiation
- Closing Techniques
- Sales process
- Reference selling
- Relationship Building
Certification
Food Handler
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Salesperson
Pepsi
12.2023 - 06.2024
Operator
Leadpoint Business Services
10.2022 - 10.2023
Warehouse
amazon warehouse
01.2022 - 09.2022
Cashier
dolex
11.2021 - 04.2022
Line Cook
California pizza kitchen
11.2021 - 03.2022
Line Cook
Top golf
03.2021 - 10.2021
Butcher
Petes fresh market
05.2020 - 09.2020
Line cook/ Cashier
Famous burrito
09.2019
Warehouse
Source one events
08.2019 - 05.2020
GED -
College of Dupage