Summary
Overview
Work History
Education
Skills
Timeline
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Cristian D. Morales

Laveen,AZ

Summary

Experienced with team leadership, conflict resolution, and process improvement. Utilizes these skills to enhance customer satisfaction and operational efficiency. Track record of fostering collaborative environments and addressing customer concerns effectively.

Overview

2
2
years of professional experience

Work History

Assistant Customer Service Manager

Tom Auto Parts
01.2021 - 10.2022
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into the team.
  • Coordinated staff schedules to maintain optimal coverage during peak service hours.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.

Education

No Degree - Human Science

Maricopa Community Colleges, Phoenix College
Phoenix, AZ
05-2024

Licensed Real Estate Agent -

Arizona School of Real Estate & Business
01.2019

High School Diploma -

Cesar Chavez High School
Laveen, AZ
01.2013

Skills

  • Top-rated sales performance
  • Goal-oriented
  • Negotiation skills
  • Staff training and development
  • Strong work ethic
  • Customer service-oriented
  • Sales experience
  • Data entry
  • Excellent communication
  • Time Management

Timeline

Assistant Customer Service Manager

Tom Auto Parts
01.2021 - 10.2022

High School Diploma -

Cesar Chavez High School

No Degree - Human Science

Maricopa Community Colleges, Phoenix College

Licensed Real Estate Agent -

Arizona School of Real Estate & Business

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Cristian D. Morales