Cristian Dubon
Kansas City
Summary
Dynamic Branch Rental Manager with a proven track record at Enterprise Mobility, excelling in revenue growth strategies and customer service excellence. Skilled in optimizing fleet utilization and building strong relationships, I have successfully enhanced branch productivity and implemented effective sales strategies, driving significant operational improvements.
Overview
8
8
years of professional experience
Work History
Branch Rental Manager
Enterprise Mobility
07.2024 - Current
- Managed daily branch operations to ensure exceptional customer service and operational efficiency.
- Developed and implemented rental strategies to maximize fleet utilization and revenue growth.
- Trained and mentored staff on best practices in vehicle rental processes and customer interactions.
- Analyzed key performance indicators to identify trends and enhance overall branch productivity.
- Optimized fleet utilization to maximize revenue generation and minimize operational costs.
- Established strong relationships with local businesses to drive partnership opportunities for increased rentals.
Assistant Branch Manager
Enterprise Mobility
10.2023 - 07.2024
- Assisted in managing daily branch operations to ensure seamless service delivery.
- Executed customer service initiatives to enhance client satisfaction and loyalty.
- Coordinated training programs for new staff, fostering team development and compliance.
- Streamlined administrative processes, improving efficiency in branch reporting and documentation.
- Implemented best practices for sales strategies, contributing to overall branch performance goals.
Management Trainee
Enterprise Mobility
08.2022 - 10.2023
- Assisted in developing operational strategies to enhance service delivery and customer experience.
- Supported team in executing daily project tasks, ensuring adherence to timelines and quality standards.
- Gained knowledge of company policies, protocols and processes.
- Analyzed sales data to identify performance trends and areas for improvement, leading to targeted sales strategies.
Frontline Supervisor
UPS
05.2018 - 08.2022
- Supervised daily operations to ensure compliance with safety standards and efficiency protocols.
- Trained and mentored team members on operational procedures and best practices.
- Managed workflow schedules to optimize package processing and delivery timelines.
- Implemented process improvements that enhanced productivity and reduced operational delays.
Education
Bachelor of Science -
Park University
Kansas City, Missouri, MO05.2022
Skills
- Branch operations management
- Customer service excellence
- Revenue growth strategies
- Fleet utilization optimization
- Relationship building
- Sales strategy implementation
Languages
Spanish
Native or Bilingual
Timeline
Branch Rental Manager
Enterprise Mobility
07.2024 - Current
Assistant Branch Manager
Enterprise Mobility
10.2023 - 07.2024
Management Trainee
Enterprise Mobility
08.2022 - 10.2023
Frontline Supervisor
UPS
05.2018 - 08.2022
Bachelor of Science -
Park University