CRISTIAN DURANGO

• Trained bartenders on drink preparation and customer service to enhance customer experience.
• Supervised bar staff, ensuring quality service during peak hours.
• Managed inventory and ordered supplies to ensure consistent stock availability.
• Reviewed stock levels regularly to ensure adequate product availability.
• Monitored compliance with health and safety regulations in bar operations.
• Maintained accurate records of daily transactions, including cash receipts and sales reports.
• Resolved employee conflicts to maintain operational efficiency.
• Applied creative strategies to drive profits through increased sales volume.

Managed production operations effectively.

Ensure manufacturing processes run reliably and efficiently.

Re-negotiated schedules with stakeholders to align project timelines.

Coordinated daily shipments with over a dozen contractors to ensure timely delivery.

· planning and organizing production schedules with over a dozen daily contractors

· assessing project and resource requirements for the month with contractors, detailers, and outside vendors.

· estimating, negotiating and agreeing budgets and timescales with clients and managers

· determining quality control standards

· overseeing production processes

· selecting, ordering and purchasing materials

· supervising the work of junior staff

· organizing relevant training sessions

Handled approx. 1,000 tons at a monthly average

Handled logistics for 9 daily deliveries.

Ensured quality control standards among staff to maintain product integrity.

*ASA Rebar Software

*Soule Software

• Sold retail products to clients, establishing relationships with over 25 contractors and generating daily leads through cold calling, mutual clientele, email, and office site visits; met and exceeded quarterly sales goals. Assisted in negotiating contract terms and agreements with prospective clients and determining pricing schedules for quotes, promotions, and negotiations. preparing financial weekly and monthly plans for sales departments; Met monthly with marketing department to discuss strategies and promotions for lead generation. processed client payments totaling $500k weekly.
• Cultivated strong relationships with clients to assess their specific needs for steel products.
• Delivered clear presentations of product information to guide customers in their purchasing decisions.
• Collaborated with internal teams to facilitate prompt order fulfillment and ensure timely delivery.