Cristian Durnan
Dallas Center,IA
Summary
Seasoned Operations Manager and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operations Manager
Midwest Vac Professionals
08.2016 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Streamlined workflow for efficiency and reduce operational delays for employees.
- Coordinated scheduling with customers on daily base and made sure employees had a job to do for the day.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Monitored daily task, productivity,invoice customer, Answer phone callas 24/7, Schedule jobsite meeting, Read plans to insure we can do the job, Communicate with customer and schedule work, Make sure equipment is working properly and is up to date with maintenance.
- Developed standard operating procedures, resulting in consistent performance across teams.
- Supervised operations on jobsites and kept employees compliant with company policies and procedures.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw maintenance, ensuring optimal functionality of equipment at all times.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Meet with customers/new on jobsite to get a plan together on work that need done and how it neede to done in a safe manner.
- Developed strong relationships with customers and vendors, resulting in better pricing, quality of work and getting projected done in a timely matter.
Fork Lift Operator/Warehouse Order Picker
PDI
04.2013 - 07.2016
- Part Time Nights
- Operated fork lifts on a daily base to transport Food/Good cross warehouse to get delivered on time.
- Conducted routine inspections to ensure equipment compliance with safety standards.
- Assisted in loading and unloading materials, maintaining efficient workflow.
- Also picked orders for customers mainly Hyvee stores, Organized products so they can be nicely stacked on pallet, then shipped to store.
Street Maintenance Worker
City Of Waukee
05.2010 - 11.2014
- Full Time Street Department
- Operated maintenance equipment for street repairs and upkeep.
- Assisted in the removal of debris and snow from roadways.
- Conducted routine inspections of streets for damage or hazards.
- Collaborated with team members to complete maintenance projects efficiently.
Install Foreman
Leaf Guard Gutters
05.2004 - 08.2011
- Part Time for 4 Month/ Full Time
- Supervised installation teams to ensure timely and quality gutter installations.
- Trained new team members on safety protocols and installation techniques.
- Conducted site assessments to determine project requirements and specifications.
- Coordinated with suppliers for timely delivery of materials and equipment.
Diesel Mechanic
Barr-Nunn Transportation Inc.
05.2004 - 09.2006
- Full Time Diesel Tech
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance on diesel engines to ensure optimal performance.
- Repaired fuel systems, electrical components, and brake systems efficiently.
- Collaborated with team members to troubleshoot complex mechanical problems.
Education
Bachelor’s Degree Name - Criminal Justice
ITT Technical Institute
Clive, IASkills
- Communication
- Teamwork
- Critical thinking
- Time management
- Leadership
- Adaptability
- Warehouse operations
- Work flow planning
- Customer retention
- Invoice processing
- Project planning and development
- Customer relationship management (CRM)
- Schedule management
- Project leadership
- Client relationships
- Customer relationship management
- Project management
- Staff training
- Decision-making
- Operations monitoring
- Employee relations and conflict resolution
- Problem-solving
- Troubleshooting
- Equipment operation
- Forklift operation
- Heavy equipment operation
- Valid Driver's license
- Equipment maintenance
- Work scheduling
- Project estimation and bidding
- Construction management
Accomplishments
- Promoted to Operations MAnager after 3 years with the company.
- Collaborated with team of 12 in the development of Midwest vac Professionals.
- Made Company Millions of Dollars by bidding working, collecting customers and keeping a good Relationship, scheduling, going above and be on situation, good work ethic with a good attitude.
Certification
- Certified (PACP) Pipeline Assessment Certification Program, NASCO - 9years
- CPR
- OSHA 10 Hour
- OSHA 30 Hour
Timeline
Operations Manager
Midwest Vac Professionals
08.2016 - Current
Fork Lift Operator/Warehouse Order Picker
PDI
04.2013 - 07.2016
Street Maintenance Worker
City Of Waukee
05.2010 - 11.2014
Install Foreman
Leaf Guard Gutters
05.2004 - 08.2011
Diesel Mechanic
Barr-Nunn Transportation Inc.
05.2004 - 09.2006
Bachelor’s Degree Name - Criminal Justice
ITT Technical Institute