Cristian Flores

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Contributed to positive team atmosphere by supporting coworkers during peak hours or when understaffed.
• Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.

Used scanners to quickly locate and track items in warehouse.

• Collaborated with team members to achieve daily pick and pack goals.
• Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
• Enhanced warehouse efficiency by maintaining clean and organized work area, adhering to safety regulations.
• Streamlined order processing with effective use of barcode scanners and warehouse management software.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

• Developed comprehensive documentation outlining system architecture, functionality, and troubleshooting procedures.
• Identified and resolved technical issues quickly, minimizing disruptions to operations and maintaining high service levels.
• Communicated deficits in system performance to senior leadership, recommending appropriate corrective measures.
• Installed, configured, tested and maintained operating systems, application software, and system management tools.
• Diagnosed and executed resolution for network and server issues.