Versatile and results-driven professional with extensive experience improving patient health outcomes and delivering exceptional client experiences. Proactive, adaptable, and committed to continuous growth, with a proven ability to quickly master new skills and exceed expectations. Recognized for a strong work ethic, outstanding communication abilities, and bilingual fluency in Spanish and English.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Physical Therapy Technician
The Ear, Nose, Throat & Plastic Surgery Associates
Winter Park, FL
08.2024 - Current
Performed Computer Dynamic Posturography assessments to evaluate balance disorders.
Performed administrative duties, including scheduling appointments and managing patient files.
Collected data from tests used to evaluate strength range of motion and functional abilities.
Utilized therapy software and technologies for patient documentation and progress tracking.
Served as a resource person for colleagues seeking assistance with complex cases involving multiple referrals.
Researched any discrepancies or incomplete information on referrals prior to processing them.
Delivered real-time, accurate oral translations and interpretations for clients and Providers.
Assisted in developing workflow processes that integrate multiple systems used by different departments.
Clinical Case Manager
Horizon Health Services
Buffalo, NY
09.2023 - 06.2024
Coordinated patient referrals to appropriate medical facilities and practitioners.
Assessed staffing needs on an ongoing basis to ensure adequate coverage of clinical services.
Facilitated communication between patients, family members, physicians, other healthcare providers, and insurance companies.
Developed innovative solutions to improve workflow processes within the clinic setting.
Actively participated in weekly staff meetings to discuss best practices for clinical interventions.
Occupational Therapy Assistant Student
Erie County Medical Center
Buffalo, NY
01.2023 - 05.2023
Assessed patient functional abilities, home and work environments, and daily activities to determine necessary interventions.
Developed treatment plans based on individual needs and goals.
Designed therapeutic activities to improve physical strength, coordination, balance, posture, sensory integration skills.
Provided instruction in the use of assistive devices such as wheelchairs and walkers.
Collaborated with other healthcare professionals to develop comprehensive treatment programs for patients.
Documented patient treatment plans and recovery progress.
Conducted patient assessments, including measurements and evaluations, to determine the most suitable device for individual needs.
Provided post-operative follow up care including pain management evaluations.
Educated family members on how to properly support the patient's recovery plan.
Recreational Specialist
Erie County Medical Center
Buffalo, NY
05.2020 - 01.2022
Instructed patients in the use of leisure activities as a means of improving their overall health and wellbeing.
Organized group activities such as sports, games, music, art, drama and dance for individuals or groups of people with disabilities.
Maintained accurate records of patient progress during recreational therapy sessions.
Planned trips and outings that promote socialization and personal growth opportunities for clients.
Incorporated evidence-based practices into recreation therapy interventions when applicable.
Monitored progress notes related to recreation therapy sessions.
Public Health Analyst
Catholic Health System
Buffalo, NY
02.2020 - 03.2021
Oversaw company database and verified accurate updates and proper file management.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Assisted on the development and implementation of new administrative procedures.
Education
Associate of Applied Science - Occupational Therapy Assistant
Villa Maria College of Buffalo
Buffalo, NY
05.2023
Associate of Applied Science - Health And Wellness - Exercise Science
State University of New York
Buffalo, NY
05.2017
Skills
Analytical Performance Review
Patient Data Acquisition
Injury Prevention Strategies
Healthcare navigation
Care coordination
Utilization review
Ergonomic Job Hazard Analysis
Patient Data Management Systems
Interdisciplinary Collaboration
Certification
Certified Integrated Office Ergonomics, Alternative Health Care Careers - August 12, 2022
Certified Integrated Industrial Ergonomics, Alternative Health Care Careers - November 18, 2022
OSHA 10 Hour General Industry Safety and Health, OSHA Training Institute Education Center - January 15, 2023
Certified Office Ergonautic Evaluator (COEE) Training - March 01,2024
Timeline
Physical Therapy Technician
The Ear, Nose, Throat & Plastic Surgery Associates
08.2024 - Current
Clinical Case Manager
Horizon Health Services
09.2023 - 06.2024
Occupational Therapy Assistant Student
Erie County Medical Center
01.2023 - 05.2023
Recreational Specialist
Erie County Medical Center
05.2020 - 01.2022
Public Health Analyst
Catholic Health System
02.2020 - 03.2021
Associate of Applied Science - Occupational Therapy Assistant
Villa Maria College of Buffalo
Associate of Applied Science - Health And Wellness - Exercise Science
State University of New York
Certified Integrated Office Ergonomics, Alternative Health Care Careers - August 12, 2022
Certified Integrated Industrial Ergonomics, Alternative Health Care Careers - November 18, 2022
OSHA 10 Hour General Industry Safety and Health, OSHA Training Institute Education Center - January 15, 2023
Certified Office Ergonautic Evaluator (COEE) Training - March 01,2024
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