Excellent customer service of providing necessary information in a professional manner; greetings, login, connecting, data entry, and directing students
Great communication with via email, phone, in-person, students, and colleagues
Have basic knowledge of Google suite and MS Office
Excellent verbal and communication skills
Experienced in multi-tasking in demanding setting
Great working in team -oriented environment
Skilled in handling confidential information
Overview
1
1
year of professional experience
Work History
FYEP Student Ambassador
Mesa Community College
Mesa, AZ
06.2023 - Current
Worked with other student ambassadors to plan, organize and evaluate programming to meet student needs.
Connect with students by building relationships and scheduling them to a tutor.
Overview students grades/assignments by using Dropout Detective in order for student retention.
Answered incoming calls from prospective students inquiring about admissions requirements and deadlines.
Supported new students by providing directional information and participating in orientation.
Intern
Skyline High School
Mesa, AZ
08.2022 - current
Provided one-on-one tutoring sessions to struggling students.
Scheduled tutoring sessions to help students improve grades and gain better grasp course material.
Participated in workshops, trainings and conferences to improve educational skills.
Developed positive relationships with students, parents and staff members.