Cristian Gutierrez

McDonald's

Laredo, TX

12.2023 - Current

Accurately processed payments and returned correct change to customers.
Maintained high customer service standards during busy shifts with fast-paced operations.
Maintained an organized work area to ensure efficient operations.
Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Contributed to team achievements by promptly completing assigned duties.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Engaged in friendly and professional conversations with customers, while efficiently processing their orders to enhance the business's positive reputation.
Ensured cleanliness and hygiene of restaurant area by actively sweeping floors, wiping tables, and emptying trash receptacles.
Performed cashier duties such as taking orders, collecting payments and providing change.
Resolved customer complaints in a professional manner.
Maintained positive atmosphere for guests by delivering excellent customer service.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Created an environment that encouraged team work among employees leading towards achieving organizational objectives.
Established productive working relationships with co-workers through open communication, collaboration and team work.