Cristian Herrera
La Puente,CA
Summary
Dynamic Assistant Manager with a proven track record at Jimmy John's, enhancing operational efficiency and financial accuracy. Expert in staff management and customer service, I led initiatives that significantly boosted team morale and customer satisfaction. Skilled in money handling and fostering positive work environments, my leadership directly contributed to minimizing stockouts and discrepancies.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Jimmy John's
03.2022 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Cook
WaBa Grill
06.2021 - 01.2022
- Prepared and served various food items in fast-paced environment.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
No Degree - Business Administration
California State Polytechnic University, Pomona
Pomona, CA12-2026
High School Diploma -
Bishop Amat High School
La Puente, CA06-2021
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Task delegation
- Staff supervision
- Staff management
Languages
Spanish
Limited Working
Timeline
Assistant Manager
Jimmy John's
03.2022 - Current
Cook
WaBa Grill
06.2021 - 01.2022
No Degree - Business Administration
California State Polytechnic University, Pomona
High School Diploma -
Bishop Amat High School
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