Front Desk Associate
Blink Fitness, Equinox Holdings
- Create a friendly and professional atmosphere by warmly greeting and assisting clients, visitors, and employees as they arrive at the front desk
- Respond to inquiries in person, via phone, or email, providing accurate and timely information about our company, services, and policies
- Manage appointments, meetings, and conference room bookings, ensuring efficient use of office resources
- Register visitors, provide access cards or badges as needed, and maintain an organized log of all incoming and outgoing guests
- Assist with various administrative tasks, including data entry, document scanning, and sorting mail
- Monitor and maintain security protocols, ensuring the safety of employees and visitors, and follow emergency procedures when necessary
- Keep the front desk and gym area clean and organized, ensuring it represents a professional image of the company
- Accept and log incoming deliveries, notifying the appropriate staff members of their arrival
- Handle payment processing for services and maintain accurate records of transactions
- Address client or visitor concerns and escalate any unresolved matters to the appropriate department
