
Dedicated and well-organized high school student, an excellent team player who is always eager to work as part of a group and learn new things. Currently enrolled in the health services program at J. I. Case High School, where I am learning how to improve teamwork skills. In the health services pathway, I am also learning basic medical assistant skills and will be CPR certified by the end of 2021-2022.I'll be attending Ji Case High School and Gateway Technical College. For the 2022-2023 school year, I will be taking criminal classes in preparation for a career in law enforcement in the future.
OSHA- Occupational Safety & Health Administration
Certificate
First Aid/CPR Certified
Retail customer service — Highly Proficient
January 2022
Responding to customer situations in a retail setting
Full results: Highly Proficient
Customer focus & orientation — Proficient
October 2021
Responding to customer situations with sensitivity
Full results: Proficient
Cashier skills — Completed
June 2019
Calculating retail transactions and knowing cash drawer policies and procedures.
Full results: Completed
Food safety — Proficient
October 2021
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness
Full results: Proficient
Call center customer service — Proficient
January 2022
Demonstrating customer service skills in a call center setting
Full results: Proficient
Customer service — Proficient
January 2022
Identifying and resolving common customer issues
Full results: Proficient