Cristian Moreno-Ortega
Las Vegas
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Jack in the Box
Las Vegas
04.2022 - Current
- Was made Team Leader within 9 months of employment.
- Supervised team members during peak hours to ensure quality service.
- Trained new staff on operational procedures and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Enforced safety protocols and sanitation practices to ensure workplace compliance.
- Monitored food preparation areas for adherence to health regulations and quality standards.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Maintained daily inventory to facilitate successful material distribution.
Skills
- Customer service
- Quality assurance
- Compliance monitoring
- Effective communication
- Flexible and adaptable
- Active listening
- Good Telephone Etiquette
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- ServSafe Food Handler Certified (2024-2027)
Life Ethic and Belief
- I see life as a constant opportunity to grow, learn, and explore new interests. While I’ve always been naturally soft-spoken, my experiences have helped me step out of my comfort zone, become more assertive, and take ownership of my path. I’m driven by the desire to improve myself—both personally and professionally—and I’m always looking for new challenges that help me push my limits and expand my skills.
Timeline
Team Leader
Jack in the Box
04.2022 - Current
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