Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cristian Munoz

San Antonio

Summary

Dynamic sales professional with a proven track record at BootBarn, excelling in customer service and inventory management. Recognized for enhancing shopping experiences and training staff to boost performance. Adept at problem-solving and fostering team collaboration, driving sales strategies that align with customer preferences and company goals.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Sales Associate

BootBarn
08.2025 - Current
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales to effectively inform customers.
  • Operated cash register, ensuring accurate transactions and customer service satisfaction.
  • Restocked merchandise displays, optimizing visual appeal and inventory management.
  • Provided feedback on customer preferences to support inventory decisions and marketing strategies.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Shift Manager

Auntie Anne's Cinnabon
08.2023 - 10.2025
  • Supervised daily operations to ensure efficient workflow and adherence to company standards.
  • Trained and mentored team members on operational procedures and safety protocols.
  • Monitored inventory levels, coordinating restocking efforts to maintain product availability.
  • Implemented scheduling adjustments based on peak hours to optimize staff efficiency.
  • Conducted quality control checks to ensure products met company specifications and customer satisfaction.
  • Assisted in conflict resolution among team members, promoting a collaborative work environment.
  • Analyzed shift performance data, identifying areas for process improvement and increased productivity.
  • Collaborated with management on training programs aimed at enhancing employee skills and service quality.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Shift Manager

VivaH2O Alkaline Water Store
12.2020 - 06.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Assistant Football Coach

Woodlawn Academy
08.2018 - 11.2018
  • Developed practice plans to enhance team skills and performance.
  • Analyzed game footage to identify strengths and areas for improvement.
  • Mentored student-athletes on sportsmanship, teamwork, and discipline.
  • Coordinated training sessions focused on player development and strategy execution.
  • Collaborated with head coach on game day strategies and tactical adjustments.

Education

Associate of Science - Kinesiology

San Antonio College
San Antonio, TX
08-2025

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Staff training
  • Team leadership
  • Sales strategy
  • Quality control
  • Product knowledge
  • Team collaboration
  • Mentorship development
  • Customer feedback integration
  • Shift supervision
  • Tactical planning
  • Time management
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Money handling
  • Flexible schedule
  • Stocking and receiving

Languages

Spanish
Limited Working

Timeline

Sales Associate

BootBarn
08.2025 - Current

Shift Manager

Auntie Anne's Cinnabon
08.2023 - 10.2025

Shift Manager

VivaH2O Alkaline Water Store
12.2020 - 06.2022

Assistant Football Coach

Woodlawn Academy
08.2018 - 11.2018

Associate of Science - Kinesiology

San Antonio College