Cristian Nunez
Tonopah,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Package Handler
Fed Ex Express
06.2016 - 10.2020
- Verified documentation and condition of freight to assure quality standards were achieved.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed verbal and written instructions to properly move and ship products.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Built strong relationships with customers and vendors through excellent customer service.
Youth Care Worker
Southwest Key
01.2012 - 04.2015
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Completed clear and concise documentation of youth behavior and actions.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Substituted in absence of teachers during school hours.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Supported individuals dealing with mental health and emotional issues.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Retail Sales Associate
The Children's Place
08.2010 - 11.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
High School Diploma -
Glendale Community College
Glendale, AZSkills
- Critical Thinking
- Teamwork and Collaboration
- Merchandise Tracking
- Inventory Control Procedures
- Microsoft Word
- Store Opening and Closing
- Productivity Maximization
- Resource Coordination
- Data Analysis
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Package Handler
Fed Ex Express
06.2016 - 10.2020
Youth Care Worker
Southwest Key
01.2012 - 04.2015
Retail Sales Associate
The Children's Place
08.2010 - 11.2012
High School Diploma -
Glendale Community College