CRISTIAN ORTIZ
Las Vegas,NV
Summary
Resourceful and adaptable professional with a strong background in operations, construction, welding, sales, and customer service. Experienced in coordinating teams, managing daily workflows, and maintaining high standards of safety, quality, and efficiency. Recognized for strong leadership, problem-solving, and communication skills developed through diverse hands-on and client-facing roles. Proven ability to balance technical expertise with customer relations and organizational management to support successful project outcomes.
Overview
14
14
years of professional experience
Work History
WELDER
FAAC Incorporated (Milo Shooting Ranges)
06.2024 - Current
- Fabricated modular shooting range structures using repurposed shipping containers.
- Performed MIG welding on mild and armored steel ranging from 10-gauge to 1/2-inch thickness using .035" and .045" wire.
- Operated forklifts safely and efficiently; certified forklift operator.
- Ensured all welds met structural and aesthetic quality standards according to project specifications.
- Conducted thorough inspections of welds to ensure compliance with safety standards and quality requirements.
MIG WELDER
XTREME CUBES CORP
08.2021 - 06.2024
- Interpreted blueprints and technical drawings to determine welding requirements and procedures.
- Fabricate and assemble structural metal frames used to construct modular cubes and related projects.
- Perform MIG welding on mild steel and flux-core welding on-site as needed.
- Utilize plasma cutters and metal shears to cut and shape materials to specification.
- Ensure precision, safety, and structural integrity in all welds and fabrications.
- OSHA 10 and forklift certified; maintain compliance with workplace safety standards.
SHEET METAL WORKER
SUPERIOR DUCT FABRICATION (LOCAL 88)
10.2022 - 02.2023
- Local 88 Sheet metal union Pre-apprentice.
- Production of industrial air conditioning ducts in various sizes and shapes.
- Fabricated and assembled ductwork using precision sheet metal techniques.
- Interpreted blueprints and technical drawings to ensure accurate installations.
CENTENNIAL HYUNDAI SALESMAN
SUPERSTORE AUTO GROUP
09.2019 - 03.2020
- Developed strong customer relationships to enhance sales performance and increase repeat business.
- Collaborated with management to strategize sales initiatives and improve inventory turnover rates.
- Delivered friendly, attentive customer service while maintaining extensive knowledge of products, features, and promotional offers.
- Effectively presented products to customers, addressing needs and matching solutions in a timely manner.
- Negotiated pricing and terms to successfully close sales and achieve revenue goals.
- Built lasting customer relationships through professionalism, product expertise, and follow-up service.
Spa Concierge/ Hotel Room Reservation Agent
THE COSMOPOLITAN OF LAS VEGAS
04.2015 - 08.2019
- Greeted and welcomed guests, providing exceptional customer service in a high-volume hospitality environment.
- Managed check-ins, bookings, and reservations for both hotel and spa services.
- Proficient in LMS, SpaSoft, Book4Time, and Microsoft Outlook systems.
- Played a key role in the property’s successful transition to a FORBES Four-Star rating.
- Recognized with Employee of the Month honors for outstanding service and performance.
- Handled a high volume of inbound calls efficiently while maintaining accuracy and a positive guest experience.
- Managed guest inquiries and provided personalized recommendations for spa services.
EVENING FOOD RUNNER
GIADA (THE CROMWELL)
09.2018 - 06.2019
- Demonstrated in-depth knowledge of the full dining menu to provide accurate recommendations and exceptional guest service.
- Thrived in a fast-paced, high-volume environment serving 300+ guests per night.
- Ensured accuracy and efficiency of food orders while maintaining professional, attentive table service.
- Collaborated effectively with kitchen and service teams to deliver a seamless dining experience.
BELLMAN
THE CROMWELL
11.2014 - 06.2015
- Warmly welcomed and greeted guests upon arrival, providing personalized and attentive service throughout their stay.
- Safely stored, organized, and delivered guest luggage during check-in and check-out.
- Escorted guests to rooms and provided informative tours of The Cromwell property and amenities.
- Coordinated and arranged automotive transportation for guest departures to ensure a smooth travel experience.
- Maintained a professional demeanor and upheld luxury service standards in a fast-paced hospitality environment.
LEAD SPA ATTENDANT
CAESARS ENTERTAINMENT (CAESARS PALACE)
11.2011 - 11.2014
- Supervised and motivated a team of 10 spa attendants to deliver exceptional guest service and uphold luxury brand standards.
- Managed daily spa operations, including staff scheduling, task delegation, and quality control.
- Ensured spa facilities were cleaned, maintained, and fully stocked to meet FORBES Four-Star standards.
- Played an integral role in the successful transition of the Augustus Tower to a FORBES Four-Star rated property.
- Fostered a professional, team-oriented work environment focused on guest satisfaction and operational excellence.
Education
HIGH SCHOOL DIPLOMA -
CHAPARRAL HIGH SCHOOL
01.2011
1G, 2G &3G FLUX CORE CERTIFICATION - Forklift Certification
LAS VEGAS INSTITUTE OF WELDING
01.2011
Skills
- Bilingual (English, Spanish)
- Proficient in LMS, Word, Excel, Outlook, and Powerpoint
- Efficient in answering/making calls in high volume call center
- Welding
- Attention to detail
- Fabrication
- Blueprint reading
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
WELDER
FAAC Incorporated (Milo Shooting Ranges)
06.2024 - Current
SHEET METAL WORKER
SUPERIOR DUCT FABRICATION (LOCAL 88)
10.2022 - 02.2023
MIG WELDER
XTREME CUBES CORP
08.2021 - 06.2024
CENTENNIAL HYUNDAI SALESMAN
SUPERSTORE AUTO GROUP
09.2019 - 03.2020
EVENING FOOD RUNNER
GIADA (THE CROMWELL)
09.2018 - 06.2019
Spa Concierge/ Hotel Room Reservation Agent
THE COSMOPOLITAN OF LAS VEGAS
04.2015 - 08.2019
BELLMAN
THE CROMWELL
11.2014 - 06.2015
LEAD SPA ATTENDANT
CAESARS ENTERTAINMENT (CAESARS PALACE)
11.2011 - 11.2014
1G, 2G &3G FLUX CORE CERTIFICATION - Forklift Certification
LAS VEGAS INSTITUTE OF WELDING
HIGH SCHOOL DIPLOMA -
CHAPARRAL HIGH SCHOOL