Cristian Popa
Las Vegas,NV
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
8
8
years of professional experience
Work History
Breakfast Manager
Radisson Blu GHR Rome
09.2018 - 07.2023
- Approached guests and employees with personable and welcoming attitude to promote friendly environment.
- Serviced guests with food and beverage requirements.
- Assisted with training and development of food and beverage team.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Chef De Rang
Times Hotel Tridente Collection
09.2018 - 09.2018
- Answered questions regarding menu items and suggested dishes exceeding guest expectations.
- Delivered food to table using serving trays and refilled water glasses with pitchers.
- Verified clearing of dishes, silverware and used glasses within reasonable amount of time after guests finished eating.
- Greeted guests and led each party to specific table within [Number]-seat [Type] restaurant.
Waiter
Radisson Blu Hotel
12.2015 - 08.2018
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
Cabin Crew Qualification - Flight Attendant
Alitalia Academy
Rome, Italy10.2018
High School Diploma -
IPSEOA Hotel And Restaurant Management
Termoli, Italy07.2015
Skills
- Maintaining Clean Work Areas
- Employee Programs
- Restaurant Operation
- Hospitality Management
- Crew Direction
- Professional Relationships
Languages
English
Professional Working
Italian
Native or Bilingual
Hungarian
Native or Bilingual
Romanian
Native or Bilingual
Timeline
Breakfast Manager
Radisson Blu GHR Rome
09.2018 - 07.2023
Chef De Rang
Times Hotel Tridente Collection
09.2018 - 09.2018
Waiter
Radisson Blu Hotel
12.2015 - 08.2018
Cabin Crew Qualification - Flight Attendant
Alitalia Academy
High School Diploma -
IPSEOA Hotel And Restaurant Management
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