Cristian Ramirez
Brooklyn,New York
Summary
Dynamic customer service professional with experience at Luna Park in Coney Island, adept at enhancing customer experiences and resolving conflicts. Skilled in cash handling and POS operations, I excel in multitasking and maintaining an organized workspace, ensuring smooth operations during peak hours while effectively upselling promotions.
Overview
1
1
year of professional experience
Work History
Ticketing
Luna Park in Coney Island
03.2025 - 11.2025
- Collaborated with team members to enhance customer service experiences.
- Provided support during peak hours to ensure smooth operations.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer transactions efficiently using cash register and point-of-sale systems.
Education
High School Diploma -
Academy For Software Engineering
40 Irving Pl, New York, NY 1000306-2026
Skills
- Customer relationship management
- Cash handling / POS system operation
- Time management and multitasking
- Basic troubleshooting for kiosks or handheld scanners
- Adapting to schedule or task changes
- Maintaining a clean and organized workspace
- Upselling promotions
- Conflict resolution
Languages
English
Spanish
Timeline
Ticketing
Luna Park in Coney Island
03.2025 - 11.2025
High School Diploma -
Academy For Software Engineering