Cristian Ramirez

• Supervised installation and maintenance of electrical systems, ensuring compliance with safety regulations.
• Led troubleshooting efforts for complex electrical issues, improving service response times.
• Mentored junior technicians, fostering skill development and promoting best practices in service delivery.
• Streamlined workflow processes to enhance team efficiency and reduce downtime on service calls.

• Installed electrical systems in residential and commercial properties for pool equipment.
• Collaborated with team members to ensure project deadlines were met efficiently.
• Conducted troubleshooting and maintenance on electrical installations to enhance performance.
• Interpreted blueprints and technical diagrams for accurate installation of electrical components.

• Led electrical department operations to ensure compliance with safety regulations and industry standards.
• Streamlined project workflows, enhancing efficiency in installation and maintenance processes.
• Managed team performance through coaching and mentoring, fostering professional development among staff.
• Developed strategic plans to optimize resource allocation and minimize operational costs.

• Kept teams on task and motivated to reach milestones.
• Delivered new-hire orientation, training and ongoing educational programs to foster team development.
• Completed site checks and leveraged computerized applications to document or record findings.
• Trained workers in proper methods, safety, and technical procedures.
• Evaluated performance and progress, and made proactive adjustments.
• Investigated issues and developed effective solutions.

• Repaired and installed new fixtures, wiring, circuits and motors.
• Trained junior electrical professionals on proper procedures.
• Interpreted electrical codes and diagrams to complete electrical repair and installation tasks.
• Evaluated existing electrical systems for maintenance, repair and update requirements.
• Diagnosed issues and developed effective solutions.
• Sized components according to building specifications and user requirements.
• Troubleshooted systems and repaired equipment, ensuring compliance with all established guidelines.
• Verified problems, investigated faults and troubleshot solutions to enhance installations.
• Adhered to safety protocols, OSHA standards and building codes in installation of systems, operation of equipment and handling of materials.
• Performed troubleshooting to determine issues and appropriate action to complete tasks and provide quality installations.
• Educated wide range of entry-level electricians on best practices and company protocol, ensuring maximum productivity.
• Increased customer satisfaction ratings by effectively repairing systems.

• Completed system installations, digging trenches and installing underground PVC and rigid conduit in duct banks.
• Read and understood technical drawings, diagrams, and project documentation to make accurate decisions about electrical system installations and repairs for each assignment.
• Repaired and installed new fixtures, wiring, and circuits.
• Interpreted blueprints, schematics and diagrams of project requirements and initiated appropriate electrical installations.
• Verified problems, investigated faults and troubleshot solutions to enhance installations.
• Oversaw 12 electrical technicians while performing rough-in, termination and underground work.
• Operated tools according to prescribed safety practices.
• Studied building schematics to determine location of wiring and equipment.
• Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
• Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
• Performed electrical system installation of conduit, wire, power distribution.

• Arrived on time to every install with all materials needed to execute jobs in a timely manner and up to National Electrical Code.
• Explained to customers exactly what needed to be done and reminded them of temporary power disconnection to perform job in a safe and proper manner.
• Performed installations of automatic transfer switches, additional electrical panels, load shedding devices, updating of bonding systems, setting generator on designated location and installed conduits and wiring from generator to automatic transfer switch.
• Performed start up on generator and tested all components. Provided homeowner with orientation of the entire back up generator system, and collected final payment after final inspection and orientation.
• Maintained a strong relationship with customer to earn their trust.
• Keeping areas of work clean at all times and caring for homeowner's property.
• Keeping customer informed of all the steps taken to complete the job with total satisfaction.
• Keeping company vehicle's exterior clean to give a proper representation of company. Keeping the interior clean to have a better focus when working from inside of the vehicle (Estimating, final billings, or emailing customers and or office personnel). Keeping the storage area or back of vehicle clean and organized to keep a better idea of inventory and easy access to any tools or materials while working at a job.
• Trained less-skilled service workers on generator installs and directed them during installations.
• Oversaw team of service professionals focused on generator installs.

• Conducted in house consultations with prospects to determine type and size of generator required for homeowner's needs. After each presentation, options were discussed to determine what's suitable for homeowner.
• Performed follow-up calls with leads to secure new revenue.
• Created contracts and collected all information required for permitting and engineering purposes.
• Worked closely with electrical qualifier to create engineering drawings and prepare permit applications and all documents required before going in to municipalities or counties for processing.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
• Upsold and closed customer sales by driving product benefits around client needs and increased revenue.
• Set up appointments with potential and current customers to promote new products and services.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Documented all customer interactions using Service Titan to capture data in processing system.

• Strived to always arrive on time to every service call to display professionalism and gratitude.
• Kept constant communication with dispatchers for scheduling purposes.
• Estimated jobs and executed them on the same day to avoid return trips.
• Kept service van well stocked with basic materials to prevent unnecessary trips to supply houses and ready to make customers happy.
• Maintained professional and respectful attitude when dealing with customers, to gain their trust and make them feel as comfortable as possible. Answering any questions and being honest.
• Kept all areas clean, caring for customer's property.
• Made Installations of lighting (recessed lighting, exterior and interior, landscape lighting) and ceiling fans.
• Troubleshot and installed various types of receptacles.
• Troubleshot faulty circuits (GROUND FAULT CIRCUITS, ARC FAULT CIRCUITS AND BRANCH CIRCUITS).
• Replaced and upgraded electrical service entrances ( Meter cans, risers, Main disconnects and main electrical panels).
• Installed smart switches and smart dimmers.
• Educated customers on safety hazards throughout their home and making recommendations to make corrections.
• Earning customers approval for future business.

Electrical apprenticeship program