Cristian Rodriguez Cruz
Astoria ,OR
Summary
Proven leader and effective communicator, adept at crew leadership and maintaining workplace safety. At Construction, I enhanced team efficiency and quality control, training employees and ensuring safety compliance. Skilled in teamwork and collaboration, my diverse experience across sectors like U-Haul and door dash showcases a dedicated work ethic and attention to detail, driving results and exceeding standards.
Overview
7
7
years of professional experience
Work History
Foreman
Construction
03.2024 - 09.2024
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
Food Delivery Driver
Door Dash
03.2023 - 04.2024
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
Customer Service Representative
U-Haul
03.2021 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Improved resolution time with effective problem-solving for customer complaints.
Mealplant Operator
Bio Oregon
02.2019 - 10.2020
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Worked outside in all weather conditions.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
Housekeeper
Riverwalk Inn
05.2017 - 02.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Education
Knappa High School
Hwy 101 Kopish Rd 06.2019
Skills
- Crew Leadership
- Attention to Detail
- Effective Communication
- Dedicated Work Ethic
- Teamwork and Collaboration
- Workplace Safety
- Quality Control
- Safety policies and procedures
Languages
Spanish
Full Professional
Timeline
Foreman
Construction
03.2024 - 09.2024
Food Delivery Driver
Door Dash
03.2023 - 04.2024
Customer Service Representative
U-Haul
03.2021 - 01.2023
Mealplant Operator
Bio Oregon
02.2019 - 10.2020
Housekeeper
Riverwalk Inn
05.2017 - 02.2018
Knappa High School
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