CRISTIAN ROSENDO
Bilingual Accountant
Staten Island,NY
Summary
Bilingual Accountant in training with Bachelor's in Accounting and Associate's in Marketing ready to demonstrate my knowledge, skills and abilities to serve as a great employee performing assignments involving practical application of financial principles, processes and regulations. Demonstrates accounting aptitude through education and picking up tasks and concepts quickly.
Overview
9
9
years of post-secondary education
1
1
year of professional experience
Work History
TAX SPECIALIST / CUSTOMER SERVICE PROFESSIONAL
H&R BLOCK
STATEN ISLAND, NY
12.2020 - 04.2021
- Reconciled and produced federal and state tax documents for corporate, private business and customers.
- Managed tax submissions and made sure all information complied with regulations.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Collected and submitted required tax payments.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Offered clients recommendations to reduce tax liabilities.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
TAX RETURN PREPARER
INTERNAL REVENUE SERVICE VITA/TCE
STATEN ISLAND, NY
12.2019 - 04.2020
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Offered clients recommendations to reduce tax liabilities.
- Worked with low to middle income earning customers to understand needs and provide excellent service.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
- Facilitated integration of modern tax software with client accounting software.
Education
Associate of Science - Marketing
College of Staten Island of The City University of New York
Staten Island, NY 08.2016 - 05.2020
Bachelor of Science - Accounting
College of Staten Island of The City University of New York
Staten Island, NY 08.2016 - 05.2021
Skills
Tax return preparation
Blockworks and Tax Slayer proficiency
Verbal/written communication
Mathematical calculations
Networking and relationship building
Microsoft Office
Adaptability
Bilingual (Spanish)
Timeline
TAX SPECIALIST / CUSTOMER SERVICE PROFESSIONAL
H&R BLOCK
12.2020 - 04.2021
TAX RETURN PREPARER
INTERNAL REVENUE SERVICE VITA/TCE
12.2019 - 04.2020
Associate of Science - Marketing
College of Staten Island of The City University of New York
08.2016 - 05.2020
Bachelor of Science - Accounting
College of Staten Island of The City University of New York
08.2016 - 05.2021