
Experienced in leading management support to healthcare clinics and departments within the federal, military, and private sector organizations. Skilled in managing front-office responsibilities; including customer service, management of patient scheduling, including billings, collections, and records management. I am Seeking employment with Successful, Fast Paced and Focused organizations that can offer opportunities to expand skills while facilitating company and personal growth. PERSONAL ATTRIBUTES AND VALUES Highly motivated to learn and grow with an organization. I am motivated by challenge, learning and being productive. I am adaptable in work environments and processes. I am ready to offer 10+ years of experience to a position at Starbucks, where I can grow and support business objectives. I am organized and motivated. I am eager to apply time management and organizational skills in various environments, your organization’s success supports for my personal growth. I am a Change Agent. I enjoy taking processes and improving them to improve results. I focus on people to deliver a profit advantage to an organization. I use my skills of organization and process improvement combined with interpersonal skills to deliver improved outcomes. Customer Service Focused. I am passionate about the ability to interact compassionately with patients and associates. I use leadership to improve associate knowledgeable, diverse job proficiencies, necessary coping skills in a TEAM environment. Process Focused. I am proficient and adaptable, and truly enjoy being a leader or part of a team tasked with solving opportunities by addressing process, training and ultimately execution of programs. Personally, and in Life; my values are represented by Family, Personal Growth and Achievement. For me, learning never ends; both professionally and personally
ACCOMPLISHMENTS, Led team to achieve patient safety transfers, over 3.5K wounded warriors, manage a $2M ambulance fleet Created highly effective new program Single hand selected to support 64 POTUS/VS for guaranteed emergence medical response Revised Aeromedical Staging Facility orientation and lead medical skill evaluation of 168-man hours.