Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Hi, I’m

Cristian zabala

East Northport,NY

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

6
years of professional experience

Work History

LORENZOS MEXICAN PRODUCTS
Brockport, NY

Cashier
06.2024 - Current

Job overview

  • Answered phone calls to assist customers with questions and orders.
  • Built and maintained productive relationships with employees.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Welcomed customers, offering assistance to help find store items.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Counted and balanced cashier drawers.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Stocked shelves with merchandise when needed.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered customers' questions and provided information on store procedures or policies.
  • Processed customer payments quickly and returned exact change and receipts.
  • Ensured compliance with all safety regulations within the store environment.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Collected payments and provided accurate change.
  • Answered customer questions and provided store information.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Scanned items and checked pricing on cash register for accuracy.
  • Followed company security procedures for handling large sums of money.
  • Worked closely with front-end staff to assist customers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

EASTER SERVICE WORKERS ASSOCIATION
Rochester, NY

Volunteer
02.2025 - 03.2025

Job overview

  • Offered support and assistance to to staff in the daily operations of the organization to make an impact in low income families.

SUNY Brockport
Brookport, NY

Night Desk Attendant
09.2023 - 09.2024

Job overview

  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to NDA related job roles
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by RA and RD for providing exceptional service and reliability, when coworkers couldn't work their 10 PM to 3 AM shift, I would, 90% of the time, step up and take the shift, even at different locations on campus.

NORTHPORT EASTNORTHPORT SCHOOL DISTRICT
East Northport, NY

SEASONAL BUILDINGS AND GROUNDS HELPER
06.2022 - 08.2023

Job overview

  • Transported supplies to work sites, removed from trucks and organized for crew use.
  • Provided logistical support by managing supplies.
  • Operated hand tools, equipment, small machines.

  • Operated basic hand tools and power tools under guidance.
  • Participated in grounds crew team meetings at the start of shift in the AM to discuss project progress and challenges and tasks demands and solutions and direction in how to best move forward and meet scheduling deadlines/due dates .
  • Maintained cleanliness of work area, including sweeping, mopping and dusting surfaces.
  • Operated equipment with strong focus on safety and ground communication.
  • Cleaned and prepared work areas(school grounds) /sites by removing debris and possible hazards before beginning projects.
  • Worked closely with management team to ensure proper execution of daily operations.
  • Ensured all safety protocols were followed during project execution.
  • Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
  • Examined, cleaned, or repaired machinery (weed whacker and push mower) or equipment( rakes, shovels, string ect.
  • Gathered and disposed of debris to maintain a clean work environment.
  • Followed all company policies regarding safety procedures when handling hazardous materials.

Self-employeed
East Northport, NY

Spanish Tutor
09.2019 - 02.2020

Job overview

  • Encouraged student participation by providing positive reinforcement during lessons.
  • Assisted the student with conjugating verbs, explaining sentence structures, and demonstrating typical conversations in Spanish.
  • Led discussions on various topics related to Latin American culture and history, as part of the curriculum for teaching Spanish.
  • I created Adapted lesson plans according to individual student needs so she could reach her full potential while studying Spanish in a way that wouldn't be overwhelming by creating a sense of confidence and accountability.
  • I experienced the structure in which Spanish is introduced and taught in the different grade levels. I started the Intro to Spanish classes in the 8th grade offered at my middle school; I was born in a Spanish-speaking country( EL SALVADOR). I learned to read and write, and I went to a private semi-prestige school whose mission to educate was well-known and held relevant. They managed to teach a troublemaker, a much younger, hyperactive me, how to read and write; they claimed I was trouble from the start and that they would have to enroll me in special classes aiming to build on kids' morality and proper social conduct. The school proved to be too expensive, and I had to relocate to my grandma's care in the countryside; the school I attended was one of the super low resources and low-income small towns people/villagers. Despite of the cultural shock, I got to experience two different worlds that shaped my learning for the better, for it made me a more comprehensive learner/ student. Later on, I relocated to the U.S.A and was registered to the Northport East Northport school district in 2011, which allowed me to develop as a student and as an individual. I learned to adapt to a new world once again. This time it was stranger than before, new language, new lifestyle, new ways of learning, new people. Eventually, I thrived thanks to the devoted ESL staff/teachers who aided me and saw me test out of the program and vessel through the years in the different grade levels as a student-athlete. This life experience helped me build the confidence to be able to teach/instruct classmates based on their learning styles, which I was able to detect based on how they expressed themselves. As for the torturing portion, I had one student who had all the skills and proper education at the highest levels but lacked confidence in a strange setting where there was a language barrier; I remember how uncomfortable I felt in an English-speaking classroom and nation. So, I was prepared to help deliver constructive knowledge and criticism on the school material we reviewed and studied. The on-the-phone and sometimes FaceTime calls were organized to address concerns on material that was confusing, but my main concern was on what the student had accepted as true or believed was right/correct and why. We had discussions, and I would explain why things were wrong and or right, and we developed methods of identifying mistakes and solutions and ways to work around a mental block and pre-conceived notions, which is where the learning occurred. The student had mentioned she would get 70s and 80s but wasn't confident and felt unprepared; we worked at it and expressed gratitude when her test results scored where 90s and 100s without fail. As an independent first-time instructor/ tutor, I felt as if I had found a level of self-confidence, gratitude, and mastery from that moment on, and I wondered what I could do to maximize my level of helping others. Education sounded right, but I was more intrigued by military service; I eventually settled on becoming a police officer.
  • Addressed specific student needs through parent and teacher coordination, input, expressed concerns etc..
  • Researched new materials and methodologies that could be used when teaching Spanish classes more effectively or efficiently than current approaches being used at my school or district level organizationally speaking .
  • Developed and implemented age-appropriate, culturally relevant activities to engage students in learning Spanish.

Brett's Bicycle Recycle
Huntington Station, NY

Bike Mechanic ASSISTANT
03.2019 - 07.2019

Job overview

  • Lisa Karrer and her wife, Deborah Porretto, launched the nonprofit in early 2017 after Karrer's brother, Brett Rainey, died in a motorcycle crash in South Huntington on May 15, 2015. The duo started the organization to give back to the community that was there for them in their deepest time of grief. Karrer and Portetto, with heavy hearts, have opted to discontinue their organization in 2021. Community members would donate new or used bikes in any condition, including parts, and the duo would fix and house them and donate to children and adults who reached out with interest in acquiring a bike because they couldn't afford one or because they knew of someone else who needed a bike. Back in 2018 or 2019, I heard of the organization and how and why it came to be from a reference from a middle school teacher. I was going through a lot of financial hardships and had found out that with the bicycle riding skills I had acquired over the years that I could pick up mountain biking; I used low-level cheap entry bikes that would brake down often and get me into a spiral of overpaying for parts from time to time, too short for comfort. I reached out to BARRETS for the possible donation of a bike that could handle the trails better; out of all the options, my eyes were set on a green specialized hard-tail XC bike that needed minimal maintenance and repairs. I got the opportunity to work on other bikes in hopes of giving back to the community and BARRETS for their generosity. I also continued to make donations over time, which consisted of the bikes that I had grown out of or didn't need anymore.
    It was awesome to feel and be a part of such a generous mission, even if it was for a short period of time.

Education

SUNY, Brockport
Brockport, NY

Associate of Science from Criminal Justice
05-2025

University Overview

  • STUDUENT ATHLETE
  • CRJ MAJOR

Skills

  • Criminal law
  • Investigative techniques
  • Conflict resolution
  • Customer service
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Time management
  • Critical thinking
  • Reliability and punctuality
  • Analytical thinking
  • Decision-making
  • Self motivation
  • Adaptable and flexible
  • Cash drawer balancing

Affiliations

  • I balance my schoolwork, practices(xc,track and field), competitions, part-time job, social life, and recreational activities on campus. The hardest challenge is eating enough and maintaining a healthy diet.

Languages

Spanish
Native/ Bilingual

Timeline

Volunteer

EASTER SERVICE WORKERS ASSOCIATION
02.2025 - 03.2025

Cashier

LORENZOS MEXICAN PRODUCTS
06.2024 - Current

Night Desk Attendant

SUNY Brockport
09.2023 - 09.2024

SEASONAL BUILDINGS AND GROUNDS HELPER

NORTHPORT EASTNORTHPORT SCHOOL DISTRICT
06.2022 - 08.2023

Spanish Tutor

Self-employeed
09.2019 - 02.2020

Bike Mechanic ASSISTANT

Brett's Bicycle Recycle
03.2019 - 07.2019

SUNY, Brockport

Associate of Science from Criminal Justice

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