Professional worker with over 11 years in the service industry. Trained in multiple award winning restaurants & bars across the U.S. Three years experience running a restaurant as Head Manager.
Overview
9
9
years of professional experience
Work History
Head Manager
Kyoto Japanese Steakhouse & Sushi Bar
07.2021 - 08.2024
In charge of inventory, staff schedules, and payroll
Personally hired, trained, and supervised entire front of house staff and bar
Promoted to manager after three months
Oversaw day-to-day operations across multiple departments
Handled all customer complaints and inquires
Achieved $10,000+ sales on holidays doubling ordinary sales
Renovated restaurant interior, new lights, paint, flooring, and wall fixtures
Redesigned restaurant and cocktail menus
Created and promoted seasonal specials
Server
AnQi By Crustacean
09.2020 - 02.2021
Completed 10 Day Serving Training Course
Attended numerous Wine and Spirit courses
Averaged $2,600 in dinner sales
Educated by Sommelier in award winning sister restaurant
Server Manager
Satoshi Japanese Restaurant
07.2019 - 03.2020
Trained under all positions
Set weekly and special event menu plans
Trained incoming staff restaurant's practices, culture and procedures
Educated employees on traditional Japanese etiquette
Server/Event Planner
Mizu Izakaya
10.2018 - 03.2019
Professionally described menu items, special offerings and identified drink pairings
Sake & Japanese whiskey education from an award winning bar
Prepared and delivered service to events housing over 80 guests
Server
Sushi Den
08.2017 - 09.2018
Completed 12 week educational Japanese cuisine course
Averaged $2,000 in dinner sales
Upheld high guest satisfaction standards at an award winning Japanese restaurant