Dedicated and meticulous Office Manager with over 10 years of experience excelling at prioritizing, completing multiple tasks simultaneously and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within
Project Management, Strategic Planning, Process Optimization, Relationship Building, Facility Maintenance, Schedule Management, Vendor Relationship Management, Service Coordination, Staff Scheduling, Administrative Management, Workflow Planning, Work Planning and Prioritization, Equipment Purchase Planning, Scheduling and Calendar Management, Vendor Relationships, Scheduling Trainings
Coordinated multiple office expansions, relocations, refurbishments in 3 locations, Negotiated and spearheaded new ventures with vendor and stakeholders, Implemented and updated an Office Emergency Action Plan & IIPP, Analyzed vendors and maintained KPIs related to the Strategic Plan, Reconciled monthly office invoices and expenditures, Supervised administrative and maintenance staff, Updated and maintained to hiring procedure and processes, Lead the annual benefits enrollment plan changes, Processed staff changes and tracking and implementing new-hire procedures, Ensured workplace compliance with federal, state, and county agencies, safety trainings, Scheduled and maintained multiple departments meetings, Updated HR and compliance procedure and documents, Coordinated and oversaw new hire/onboarding process, Processed payments to clients and vendors, Functioned as First tier IT issue resolution, Monthly event planning for 30-40 staff and Board members
Organized and Managed complex calendar of appointments, meetings, and travel arrangements for executive team, Maintained confidential records and files related to executive operations, Responded promptly to inquiries from customers or clients regarding products or services offered by the company. Conducted research on various topics as requested by executives or senior management personnel, Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
Provided ad hoc support and planning to Directors, drafted and previewed complex legal documents, served on think tank and department committees for special projects, coordinated meetings, conferences, travel arrangements and department activities, created minutes for board meetings
Developed relationships with local businesses, government agencies, schools, and other organizations to increase visibility of programs
Implemented new outreach techniques to maximize the Motor Oil Recycling program of Santa Cruz County, Revised bilingual materials for countywide distribution to educate the public on various methods and locations for recycling used motor oil., Analyzed program effectiveness and presented data and reports to City Officials
2020 HUMAN RESOURCE MANAGEMENT - FUNDAMENTALS
SFSU College of Professional & Global Education
Diversity Committee, 2017-2022
Investment Committee, 2016-2020