Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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CRISTIAN MEZA

Belleville,NJ

Summary

Customer-focused professional in the aviation service industry, known for high productivity and efficiency in task completion. Possess specialized skills in safety compliance, emergency response procedures, and passenger service excellence. Excel in communication, teamwork, and adaptability, ensuring exceptional travel experiences for all passengers.

Overview

9
9
years of professional experience

Work History

Flight Attendant

JetBlue Airways
New York
10.2022 - Current
  • Inspect cabin emergency equipment for compliance with safety requirements and functionality and ensure aircraft is stocked with food/beverage items needed for flight
  • Assist customers with special needs or requests, Provided snack and beverage service while in-flight
  • Instruct and demonstrate the use of emergency equipment during demo prior to flight
  • Attend Crew Flight briefings and review emergency evacuation procedures, length of flight, expected issues and crew coordination plans
  • Provided the best customer service possible to each passenger on board.

Front Desk Agent

Comfort Inn by Choice Hotels
Paramus
10.2021 - Current
  • Responded to guest inquiries and in a timely, friendly and efficient manner
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities
  • Posted charges, updated accounts and issued bills to departing guests.

EMT

Fire Department City Of New York
New York
06.2020 - Current
  • Operated emergency vehicles with caution to keep patients, public and first responders safe
  • Delivered emergency care to individuals involved in motor vehicle accidents, falls and other traumatic incidents to provide time-sensitive management of illness or injury
  • Monitored patients from scene to hospital transfer while conducting in-transit care
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia
  • Evaluated patients' medical status and monitored vital signs during transit.

Front Desk Agent

Quality Inn
Lyndhurst
01.2016 - 01.2021
  • Checked in guests in high volume, fast paced environment ensuring requests were met and accurate billing
  • Recognized for ability to handle and resolve confrontational guest situations
  • Provided excellent customer service, tourism information.

Education

High School Diploma -

Walla Walla High School
Walla Walla, WA
06.2008

Skills

  • Flight Safety
  • Leadership Skills
  • Conflict Management
  • Customer Service
  • Adult/Child AED and CPR
  • Resourcefulness

References

REFERENCES AVAILABLE UPON REQUEST

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Flight Attendant

JetBlue Airways
10.2022 - Current

Front Desk Agent

Comfort Inn by Choice Hotels
10.2021 - Current

EMT

Fire Department City Of New York
06.2020 - Current

Front Desk Agent

Quality Inn
01.2016 - 01.2021

High School Diploma -

Walla Walla High School

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CRISTIAN MEZA