Cristiano Gallego
Harley Davidson Motor
College Station
4
years of professional experience
Professional Summary
Dependable and hardworking professional with experience in hospitality, and customer service environments. Proven ability to excel in fast-paced settings by providing outstanding customer service, maintaining clean and organized facilities, operating and maintaining equipment, and supporting daily operations. Experienced in merchandise transportation and delivery, sales, property maintenance, crowd management, and conflict resolution. Strong communication skills, attention to detail, reliability, and the ability to work effectively both independently and as part of a team. Committed to delivering high-quality service while maintaining a safe, efficient, and welcoming environment for customers and coworkers.
Work History
Porter
2 Years- Transported motor units to and from customers, auctions, and other dealership locations using delivery trucks and trailers while ensuring safe handling and timely delivery.
- Transported motorcycles to and from customers, auctions, and other dealership locations using trucks and trailers while ensuring safe handling and timely delivery.
- Assisted the service department with moving motorcycles between service bays, storage, and customer pickup areas.
- Conducted routine inspections of dealership vehicles, trailers, and equipment to ensure safe operation.
- Assisted with loading and unloading motor vehicles using proper techniques to prevent damage during transport.
- Maintained cleanliness of the dealership, property, service and parking areas.
- Supported inventory management by organizing motorcycles and assisting with receiving new shipments.
- Worked closely with sales, service, and parts departments to ensure efficient daily dealership operations and excellent customer satisfaction.
Car Wash Attendant
1 Year 10 Months- Performed interior and exterior detailing, including vacuuming, window cleaning, tire dressing, and surface polishing.
- Executed comprehensive interior and exterior detailing, ensuring vehicles met high cleanliness standards.
- Delivered friendly, efficient customer service by answering questions and resolving customer concerns.
- Guided vehicles safely into the wash tunnel to ensure proper alignment and efficient operation.
- Increased customer loyalty by effectively promoting and selling car wash memberships and services.
- Operated cleaning equipment and followed safety procedures to ensure a safe working environment.
- Performed routine maintenance on car wash equipment and machinery to ensure safe and reliable operation.
- Assisted with troubleshooting minor mechanical issues and reported repairs requiring specialized service.
- Provided friendly, efficient customer service, effectively addressing inquiries and resolving concerns to improve customer experience.
Education
Bachelor of Science - Agribusiness
Associate of Science - Liberal Arts And Sciences
Skills
Worksite safety
Customer service
Customer satisfaction
Problem-solving
Strong work ethic
Safe vehicle handling
Timeline
Porter
Harley Davidson Motor
07.2024 - 07.2026Read More
Car Wash Attendant
Aggieland Express Carwash
09.2022 - 07.2024Read More
Texas A&M University
Bachelor of Science from Agribusiness
Read More
Blinn College
Associate of Science from Liberal Arts And Sciences
Read More