Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Cristiano Paniconi

Honolulu

Summary

Retail professional with a strong history of enhancing sales performance and providing outstanding customer service. Skilled in team leadership and fostering employee engagement to meet and exceed corporate objectives.

Overview

16
16
years of professional experience

Work History

ASSISTANT GENERAL MANAGER

PRADA
07.2024 - Current
  • Executed initiatives with General Manager to enhance store management and leadership effectiveness.
  • Managed all Employee Relations matters in conjunction with Retail Operations and Human Resources.
  • Supervised sales, support, and management staff to drive optimal performance levels.
  • Achieved sales targets, core competencies, and KPIs set by Corporate.
  • Conducted full-cycle recruitment for open positions, including candidate selection and training.
  • Coached store staff to foster high levels of motivation and engagement.
  • Developed strategies to meet financial targets while complying with corporate operational policies.
  • Delivered impactful client experiences through extensive networking and market knowledge.

DEPARTMENT MANAGER

PRADA
02.2023 - 06.2024
  • Elevated customer satisfaction through exceptional service and cross-selling initiatives.
  • Analyzed departmental performance and defined actions to achieve business objectives.
  • Drove team efforts to consistently exceed KPIs.
  • Strengthened customer loyalty by engaging sales team in client activities and acquiring new local customers.
  • Trained sales staff in product knowledge, sales techniques, and customer service protocols.
  • Facilitated effective communication and encouraged information sharing through morning briefings.
  • Guaranteed comprehensive product knowledge by coordinating training with relevant functions.
  • Provided feedback and strategic suggestions to Store Manager regarding departmental needs.

ASSISTANT STORE MANAGER

LORO PIANA
03.2015 - 07.2022
  • Supervised sales environment to enforce adherence to floor assignments and deliver exceptional customer service.
  • Maximized staff sales performance through education on product knowledge and coaching on selling techniques.
  • Monitored suggestive selling processes to assist associates in achieving individual goals with timely feedback.
  • Achieved personal sales goals consistently while supporting team objectives.
  • Ensured compliance with policies, procedures, and operational directives across all personnel.
  • Managed sales floor coverage by adjusting assignments based on business needs.

CLIENT ADVISOR

LORO PIANA
07.2012 - 03.2015
  • Achieved personal sales goals through proactive client engagement and relationship building.
  • Developed and maintained in-depth product knowledge to enhance customer interactions.
  • Provided exceptional customer service by anticipating needs and exceeding expectations.
  • Maximized sales performance by fostering strong client relationships and understanding lifestyle preferences.
  • Developed a loyal, repeat customer base through consistent follow-up and service excellence.

SALES SPECIALIST

HERMES OF PARIS
06.2009 - 07.2012
  • Consistently achieved monthly and annual individual sales goals while supporting team objectives.
  • Organized selling floor to optimize sales efforts and elevate customer experience.
  • Maintained selling floor through efficient restocking, tagging, and visual merchandising compliance.

Education

High School Diploma -

Istituto Tecnico Commerciale Per Geometri
Italy
06-1995

Skills

  • Proficient with POS systems
  • Microsoft Office Suite
  • Strong work ethic
  • Customer service excellence
  • Confident demeanor
  • Enthusiastic attitude
  • Positive outlook
  • Market and product expertise
  • Human relations passion
  • Sales proficiency
  • Problem-solving skills
  • Effective communication
  • Interpersonal skills
  • Team collaboration
  • Professional interaction ability
  • Organizational skills
  • Multi-tasking ability
  • Prioritization skills

Awards

  • Certificate of Excellence, 2010
  • Certificate of Excellence, 2011
  • Hermes President’s Circle Club, 2010
  • Hermes President’s Circle Club, 2011

Languages

Italian
Native/ Bilingual
Japanese
Limited

Timeline

ASSISTANT GENERAL MANAGER

PRADA
07.2024 - Current

DEPARTMENT MANAGER

PRADA
02.2023 - 06.2024

ASSISTANT STORE MANAGER

LORO PIANA
03.2015 - 07.2022

CLIENT ADVISOR

LORO PIANA
07.2012 - 03.2015

SALES SPECIALIST

HERMES OF PARIS
06.2009 - 07.2012

High School Diploma -

Istituto Tecnico Commerciale Per Geometri

Similar Profiles

CREATE PROFILE