Summary
Overview
Work History
Education
Skills
Timeline
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Cristin Clatt

Columbia,MO

Summary

A reliable team-player with the ability to communicate with people with diverse personalities and backgrounds. Energetic and hardworking employee bringing strengths in organizing schedules, coordinating supplies and maintaining facilities. Supports efficient operations by handling day-to-day needs independently and collaborating effectively with both students, customers, fellow employees, and professional staff. Dedicated to exceeding performance expectations and driving improvements to meet new trends in customer needs.

Overview

3
3
years of professional experience

Work History

Student Manager

University Of Missouri
08.2021 - Current
  • Trained staff in department procedures and requirements to build cohesive and successful team.
  • Increased engagement by implementing innovative management strategies and fostering positive learning environment.
  • Managed multiple projects simultaneously while prioritizing tasks according to urgency and importance in achieving institutional goals.
  • Kept facility clean and neat with regular attention to maintenance demands.
  • Arrived on-time for every shift and prepared supplies for early morning activities.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Barista/Cashier

Blessing Hospital
01.2021 - 08.2021
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained clean and organized workspace for optimal productivity and safety.
  • Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.

Education

No Degree - Health Sciences

University of Missouri - Columbia
Columbia, MO
05.2025

Diploma -

Highland High School
Lewistown, MO
05.2021

Skills

  • Teamwork and Collaboration
  • Team Leadership
  • Good Judgment
  • Problem Resolution
  • Strategic Planning
  • Documentation And Reporting
  • Managing Operations and Efficiency
  • Customer Service
  • Negotiation and Conflict Resolution
  • Scheduling and Coordinating
  • Staff Training
  • Professional and Courteous

Timeline

Student Manager

University Of Missouri
08.2021 - Current

Barista/Cashier

Blessing Hospital
01.2021 - 08.2021

No Degree - Health Sciences

University of Missouri - Columbia

Diploma -

Highland High School

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Cristin Clatt