Cristin Whitehead
Spring,TX
Summary
Seasoned Executive Housekeeping Manager known for efficient and productive management of housekeeping operations. Excel in time management, ensuring tasks are completed promptly while maintaining high standards of cleanliness and organization. Specialize in staff training, inventory control, and quality assurance. Possess strong leadership, communication, and problem-solving skills, making it possible to excel in fast-paced environments and overcome challenges with effective solutions.
Overview
11
11
years of professional experience
Work History
Executive Housekeeping Manager
Generation Park Location
Houston, TX
06.2022 - Current
- Trained staff on cleaning procedures and safety protocols.
- Scheduled shifts and assigned tasks to housekeeping team members.
- Conducted inspections of guest rooms and common areas for cleanliness.
- Coordinated inventory management of cleaning supplies and equipment.
- Implemented effective cleaning techniques to enhance efficiency.
- Addressed guest inquiries and resolved housekeeping-related issues promptly.
- Collaborated with other departments to ensure seamless guest experiences.
- Maintained accurate records of inventory levels, cleaning supplies, and equipment repairs.
- Created schedules for staff to ensure adequate coverage at all times.
Assistant Housekeeping Manager
Courtyard-Springwood Village
Spring, TX
03.2018 - 05.2022
- Assisted the manager in cleaning rooms and inspecting them when needed. Checking common areas for cleanliness.
- Stocking of storage rooms on a daily to weekly basis. Assisted in other departments that were short-staffed.
- Helped to do the linen count at the end of each month. I helped the executive manager with any budgeting aspects of the hotel when needed.
- Assisted in training and supervising housekeeping staff for efficient operations.
- Assisted in the interviewing, hiring and training of new housekeeping staff.
Executive Housekeeping Manager
Courtyard- Springwoods Village
Spring, TX
01.2016 - 02.2018
- Scheduled shifts and assigned tasks to housekeeping team members.
- Trained staff on cleaning procedures and safety protocols.
- Conducted inspections of guest rooms and common areas for cleanliness.
- Maintained accurate records of inventory levels, cleaning supplies, and equipment repairs.
- Created schedules for staff to ensure adequate coverage at all times.
- Ordered supplies, equipment, and chemicals necessary for daily operations.
Executive Housekeeping Manager
Residence Inn Marriott
Spring , TX
01.2015 - 10.2016
- Conducted inspections of guest rooms and common areas for cleanliness.
- Scheduled shifts and assigned tasks to housekeeping team members.
- Implemented effective cleaning techniques to enhance efficiency.
- Collaborated with other departments to ensure seamless guest experiences.
- Developed strategies to increase efficiency while reducing costs within the department.
- Maintained accurate records of inventory levels, cleaning supplies, and equipment repairs.
Education
High School Diploma -
Spring High School
Spring, TX06-2008
Skills
- Staff training
- Cleaning protocols
- Inventory management
- Inspection techniques
- Schedule coordination
- Facility management
- Fosse Experience
- Customer Service
- Microsoft Word
- Microsoft Excel
- Time management
Timeline
Executive Housekeeping Manager
Generation Park Location
06.2022 - Current
Assistant Housekeeping Manager
Courtyard-Springwood Village
03.2018 - 05.2022
Executive Housekeeping Manager
Courtyard- Springwoods Village
01.2016 - 02.2018
Executive Housekeeping Manager
Residence Inn Marriott
01.2015 - 10.2016
High School Diploma -
Spring High School
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