Cristina Alcantar

• Performed data entry from paper documents, emails, and other sources into computer systems.
• Provided support to management staff in regards to data entry processes.
• Provided support in identifying critical path activities to ensure deadlines are met.
• Scanned documents into appropriate databases for storage purposes.
• Identified discrepancies between source documents and entered data.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Maintained accurate records of all tasks completed by the team.
• Schedule all staff meetings and up keeps on monthly team calendar
• Daily Assignment Schedules for NP’s-MA’s
• Monitor all ICD -10 Codes/Billing for NP’s
• Train-Assist all incoming employees
• Call Center representative experience / High call Volume.
• Creates and Maintains a High-quality work environment
• Abide by principles and laws related to confidentiality

• Registered new patients into practice management software program accurately entering demographic information.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Organized charts, documents and supplies to maintain team productivity.
• Collaborated with other departments to resolve issues regarding incorrect data entries.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Scanned documents into appropriate databases for storage purposes.
• Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
• Performed venipuncture and other blood collection procedures according to established standards.
• Prepared laboratory specimens for analysis and organized lab results for review by the physician.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.

PART TIME JOB

• Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
• Performed quality assurance reviews of medical records for accuracy and completeness.
• Performed data entry tasks associated with the maintenance of mailing lists, address databases and other relevant information.
• Maintained accurate records of incoming and outgoing mail.
• Assisted customers with prescription refills, requests for over-the-counter medications and other health care products per Dr.
• Fill in for MA when needed.
• Monitored compliance with state and federal regulations regarding release of information.

• Receptionist / patient check-in
• Patient Care – MA Tasks (Vitals/Chief Complaint/Refills)
• Insurance / Billing ICD-10 Codes
• Medical Records Upkeep
• Phlebotomy / Injections
• Schedule Surgeries Per Dr’s Request.