Cristina Altuve
Elk Grove Village,IL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Office Manager's Assistant
Magic Mar LLC
10.2021 - Current
- Promoted properties, answered the phone, responded to emails, and executed other administrative duties as assigned.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Completed and filed returns with tax departments at local, state and federal levels.
Customer Service Representative
Nearshore LLC
Jacksonville, FL
07.2018 - 03.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Responded to customer requests for products, services and company information.
Teacher's Assistant
Bethlehem Lutheran Church & Preschool
05.2017 - 06.2018
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Accountant
Fisiotecnologia C.A.
11.2014 - 10.2015
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile operations and general ledger.
- Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
- Partnered with auditors on annual audits and realized compliance with governmental tax guidelines.
- Enhanced budget administration by reviewing reports, leveraging knowledge to strengthen controls and improve transparency.
HR Analyst
Electrolux De Venezuela CA
08.2012 - 04.2014
- Ensure compliance with payroll, legal, tax, and finance policies and procedures; make recommendations for process improvements.
- Maintains and updates employee information in human resources information system.
- Reports to a Supervisor or Manager.
- Developed recruiting strategies to identify qualified candidates and build network.
- Provided new-employee health and safety orientations and developed materials for presentations.
Education
Certificate - QuickBooks Pro
Harry S Truman College
Chicago, IL12.2021
Certificate - Tax Preparer
Liberty Tax
Chicago, IL01.2021
Master of Science - Corporate Social Responsibility Specialist
Universidad Metropolitana
Caracas, Venezuela.10.2015
Bachelor of Science - Accounting
Universidad Santa Maria
Caracas, Venezuela08.2013
Skills
- Attention to detail
- Focus on customer
- Continuity Management
- Client Development and Retention
- Tax return
- Budget
- MS Office
- Bank Statement Reconciliation
- Accounts Payable and Receivable
- PTIN & EFIN
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Office Manager's Assistant
Magic Mar LLC
10.2021 - Current
Customer Service Representative
Nearshore LLC
07.2018 - 03.2020
Teacher's Assistant
Bethlehem Lutheran Church & Preschool
05.2017 - 06.2018
Accountant
Fisiotecnologia C.A.
11.2014 - 10.2015
HR Analyst
Electrolux De Venezuela CA
08.2012 - 04.2014
Certificate - QuickBooks Pro
Harry S Truman College
Certificate - Tax Preparer
Liberty Tax
Master of Science - Corporate Social Responsibility Specialist
Universidad Metropolitana
Bachelor of Science - Accounting
Universidad Santa Maria
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