CRISTINA ANGUISACA
Summary
Detail-oriented and resourceful retail professional with 2+ years of hands-on experience supporting inventory coordination, merchandising, and event-based retail operations for a jewelry designer. Adept at managing logistics, communicating with retail partners, and maintaining product presentation standards. Skilled in both administrative support and creative merchandising, with a strong understanding of the retail process from product development to customer delivery. Passionate about supporting smooth retail operations and driving brand success through organization and visual excellence.
Overview
5
5
years of professional experience
Work History
Jewelry Administrative Assistant
Melissa De La Fuente
01.2024 - Current
- Coordinated retail logistics including inventory counts, invoicing, and packaging for online and in-person sales.
- Assisted with product assembly and ensured all merchandise met quality standards before launch.
- Helped plan, set up, and merchandise display tables at industry trade shows, ensuring brand consistency and visual appeal.
- Assisted retailers in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Handled outreach to retail buyers and boutique partners via email and phone, contributing to successful wholesale partnerships.
- Maintained product listings, updated inventory, and made content changes on the e-commerce site.
- Oversaw shipping operations, including drop-offs and tracking coordination, to ensure timely order fulfillment.
- Provided administrative support and acted as a liaison between the designer and retail partners.
Key Holder
Paper Plane Coffee Co.
02.2023 - Current
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Promoted business' development by building and maintaining relationships with new clients.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Head Baker
Cedar Ridge Cafe & Bakery
06.2020 - 10.2020
- Developed and marketed unique recipes to bring in customers and repeat business
- Carefully used industrial-sized mixing and baking equipment to produce large batches of baked goods
- Operated and maintained all bakery department equipment
- Decorated cakes, cookies and pastries with fun and artistic designs for events or seasonal offerings
- Iced, decorated, packaged, labeled, and priced products for refrigerated cases
- Kept a well-organized and stocked inventory of ingredients and supplies to meet expected customer demands.
Barista
The Able Baker
11.2020 - 03.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Education
Bachelor of Arts - Fashion Design And Merchandising
Montclair State University
Montclair, NJ05.2024
Skills
- Ability to Work in a Team
- Training and Mentoring
- Inventory Management & Tracking
- Retail Merchandising & Visual Display
- Order Fulfillment & Logistics Coordination
- Wholesale & Vendor Communication
- Invoicing & Administrative Support
- Event & Pop-Up Setup
- E-commerce Operations (Product Uploads, Content Updates)
- Time Management & Attention to Detail
Affiliations
- Instructor, FLES: Foreign Language for Elementary Students, Columbia High School
- Manager, Varsity Volleyball Team, Columbia High School
- President, Italian Culture Club, Columbia High School
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working
Timeline
Jewelry Administrative Assistant
Melissa De La Fuente
01.2024 - Current
Key Holder
Paper Plane Coffee Co.
02.2023 - Current
Barista
The Able Baker
11.2020 - 03.2023
Head Baker
Cedar Ridge Cafe & Bakery
06.2020 - 10.2020
Bachelor of Arts - Fashion Design And Merchandising
Montclair State University
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