Cristina Bazan

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Built rapport with guests to enhance their dining experience and encourage return visits.
• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
• Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Inspected dishes and utensils for cleanliness.

Pretty much is a mini gambling lounge contains six slot machines. Small area where customers could wait to be seated.

• Completed daily side work and opening and closing duties without fail.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Minimized customer service complaints by expertly managing customer expectations during busy periods.
• Promoted business loyalty by fostering positive customer relationships.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.

• Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
• Scanned shelves and product cases to locate expired, outdated, and spoiled items.
• Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Maintained neat, organized stockroom free of hazards.
• Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
• Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
• Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
• Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
• Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
• Kept work areas neat, clean and free from debris.
• Stocked designated items on shelves, end caps and displays.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Greeted customers and directed to requested products.
• Followed orders precisely for correct items, sizes and quantities.

• Labeled containers, container tags or products.
• Operated shrink wrap, banding and other wrapping machines.
• Assembled boxes, cartons and containers to package items.
• Performed routine maintenance on packing equipment as needed, reducing downtime due to technical issues.
• Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
• Collaborated with team members to meet tight deadlines, ensuring timely delivery of products to customers.
• Contributed to a positive work atmosphere by maintaining professional demeanor and actively participating in team meetings and discussions.
• Ensured adherence to company policies and industry regulations throughout all stages of the packing process.
• Inspected items for defects and damage.
• Sorted and stacked finished items.
• Counted items to verify accuracy of orders.
• Cleaned and maintained production area and equipment.
• Sealed containers and packages with glue, tape or other materials.
• Loaded and unloaded items from production line.
• Re-packaged damaged or incorrectly packaged items.
• Weighed packaged items to calculate total weight.

• Trained, coached, and mentored new sales associates for maximum performance.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Up-sold and cross-sold products effectively, driving sales and increasing revenue.
• Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
• Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
• Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
• Enhanced customer satisfaction with personalized follow-up strategies.
• Drove customer retention rates up, establishing robust loyalty program.
• Optimized inventory management to meet sales demand without overstocking.
• Built relationships with customers and community to promote long term business growth.

Company was responsible for finding and recruiting individuals for survey and research study.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.