Summary
Overview
Work History
Education
Skills
Personal Information
Military Service
Timeline
CustomerServiceRepresentative
Cristina Bogdan

Cristina Bogdan

Mount Pleasant,MI

Summary

Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.

Overview

23
23
years of professional experience

Work History

Medical Assistant

Health Partners of Central Michigan
11.2022 - Current
  • Assist in examination and treatment of patients under the direction of a physician
  • Interview patients, measure vital signs and record accurate information into patients' charts
  • Prepare treatment rooms for examination of patients
  • Type routine correspondence and reports from dictation or handwritten copy
  • Answer telephones, screen callers, relay messages and greet visitors
  • Complete referrals to external providers, create orders to be signed by physicians
  • Complete all paperwork needed for each patient

Medical Assistant

McLaren Medical Group
12.2020 - 11.2022
  • Assist in examination and treatment of patients under the direction of a physician
  • Interview patients, measure vital signs and record accurate information into patients' charts
  • Prepare treatment rooms for examination of patients
  • Type routine correspondence and reports from dictation or handwritten copy
  • Answer telephones, screen callers, relay messages and greet visitors
  • Complete referrals to external providers, create orders to be signed by physicians
  • Complete all paperwork needed for each patient

Direct Support Professional

McBride Quality Care Services Inc
11.2017 - 12.2020
  • Provide consumers with safe and healthy environment
  • Assisting consumers with personal hygiene, nutrition, and medications
  • Document all consumer activities as required by the Department of Health and Services
  • Prepare meals as prescribed for each consumer
  • Complete housekeeping duties to ensure a safe and clean environment for consumers
  • Accurately dispense medications as prescribed by the consumers medical doctor

Medical Assistant

Neuroscience and Spine Associates
12.2014 - 05.2017
  • Assist Neurologists, Neurosurgeons and Physicians Assistants with patient care
  • Obtained accurate vital signs from the patient and reports abnormal findings verbally to the doctor
  • Accurately enter patent's medical information into the Electronic Health Record (EHR)
  • Accurately obtain health history
  • Administer medications by intramuscular and subcutaneous routes
  • Call in prescriptions approved by Physicians Assistant and Doctors
  • Schedule appointments and take accurate phone messages and enter them in E.H.R
  • Complete paperwork needed for patients to continue care in therapy and home health care
  • Check for expiration dates and disposes of expired medications correctly and in a timely manner
  • Place orders for CT scans, MRIs, PT/OT/ST, lab orders into E.H.R
  • Triage patient's messages prior to sending to physician's assistant
  • Contact patients with accurate answers to questions
  • Remove staples, sutures
  • Assist Neurosurgeons within office procedures

Insurance Verification Specialist

Children's Medical Services
11.2007 - 04.2010
  • Compile and enter claim information for payment to Physicians, hospitals and other Children's Medical Services providers into the Case Management Data System (CMDS)
  • Update and maintain Client/Family TXXI insurance/Medicaid/Third Party coverage in CMDS
  • Review patient/provider data utilizing the Florida Medicaid Management Information System (FMMIS)
  • Analyze the Florida Accounting and Information Resource database (FLAIR) for verification of authorized vendors as well as client Medicaid case notes using the Florida Online Recipient Integrated Data Access system (FLORIDA)
  • Review reports provided by the Florida Healthy Kids Program monthly
  • Input and update patient pharmacy eligibility in the MedImpact system

Administrative Assistant

Kelly Services
05.2007 - 11.2007
  • Managed the reception desk at Children's Medical Services
  • Transferred calls utilizing multi-line phone systems, greeted patients and visitors
  • Prepared and dispersed client and provider information
  • Provided administrative support to the Nursing Director
  • Provided demographic information using Case Management Data System
  • Filed and pulled client medical records as requested by medical staff
  • Processed and sorted incoming and outgoing mail
  • Created appointment letters and memorandums for clients

Customer Service Representative

Alorica
05.2006 - 03.2007
  • Served Cingular Phone System Consumers - processed new orders and issued resolutions, added/removed calling features, reviewed rate plans, adjusted accounts
  • Payment processing
  • Kept accurate phone records
  • Contacted appropriate Customer Care departments for individual resolutions

Military Police Officer

United States Army
10.2001 - 04.2006
  • Conducted foot and motor patrol, traffic stops and citations
  • Traffic control/accident investigation
  • Manned secured areas and security check points
  • Assisted drug inspections with the Military Police Working Dog Unit
  • Maintained training records, progress reports for 120+ personnel
  • Reorganized training files in Microsoft Office Suite program for accuracy
  • Generated memos, corrections to training media, maintained weekly schedules for the Chief Executive Officer
  • Accountable for keys and security/disbursement of weapons, ammunition and equipment to fellow officers

Education

Associates Degree - General Studies

Florida SouthWestern State College
Naples, FL
01.2014

Skills

  • Microsoft Office
  • EMR Systems
  • Insurance Verification
  • Medical Office Experience
  • Law Enforcement
  • HIPAA Compliance
  • Microsoft Word
  • Computer Skills
  • Caregiving
  • Data entry
  • Microsoft Excel
  • ICD-10 coding Knowledge
  • Medical Record
  • Medical Terminology
  • Customer Service

Personal Information

Work Permit: Authorized to work in the US for any employer

Military Service

United States Army, E-4/Specialist

Timeline

Medical Assistant

Health Partners of Central Michigan
11.2022 - Current

Medical Assistant

McLaren Medical Group
12.2020 - 11.2022

Direct Support Professional

McBride Quality Care Services Inc
11.2017 - 12.2020

Medical Assistant

Neuroscience and Spine Associates
12.2014 - 05.2017

Insurance Verification Specialist

Children's Medical Services
11.2007 - 04.2010

Administrative Assistant

Kelly Services
05.2007 - 11.2007

Customer Service Representative

Alorica
05.2006 - 03.2007

Military Police Officer

United States Army
10.2001 - 04.2006

Associates Degree - General Studies

Florida SouthWestern State College
Cristina Bogdan