Cristina Botello
Dumas,TX
Overview
9
9
years of professional experience
Work History
Owner
China's Cosina
06.2022 - 06.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Manager/Waiter's Assistant Manager/Barista Shift Supervisor
The Plaza Restaurant
05.2018 - 06.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Manager/Bookkeeping Assistant
Kwik Kar Oil And Lube
09.2015 - 12.2017
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
San Pasquel High School
Escondido, CA05.2008
Skills
- Client Service
- Project Management
- Staff Management
- Team Oversight
- Team Leadership
- Scheduling
- Inventory Control
- Customer Retention
- Cost Control
Timeline
Owner
China's Cosina
06.2022 - 06.2024
Manager/Waiter's Assistant Manager/Barista Shift Supervisor
The Plaza Restaurant
05.2018 - 06.2022
Manager/Bookkeeping Assistant
Kwik Kar Oil And Lube
09.2015 - 12.2017
High School Diploma -
San Pasquel High School