Cristina Campos
Richmond,VA
Summary
Proven track record in enhancing customer satisfaction and efficiency, as demonstrated at Engelhard Cleaning Services. Expert in cleaning and sanitization, including floor waxing/shine, coupled with exceptional customer service skills. Adapted to fast-paced environments, significantly improving operational practices. Achieved notable gains in team efficiency and service quality through continuous learning and application of industry best practices.
Overview
13
13
years of professional experience
Work History
House Cleaning
Engelhard Cleaning Services
05.2021 - Current
- Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
- Enhanced customer satisfaction by providing timely and accurate shipment updates and tracking information.
- Coordinated post-entry activities on customer's behalf.
- Leveraged extensive knowledge of tariff classifications to accurately assign correct codes to imported goods for customs processing purposes.
ABM
Jose Escamilla
11.2018 - 04.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Taylor Janitorial Services
Eugene Taylor
03.2012 - 09.2018
- Collaborated with other supervisors to establish best practices in janitorial services, leading to increased efficiency across all teams.
- Actively participated in continuous learning opportunities to stay up-to-date on industry trends, best practices, and emerging technology relevant to janitorial services.
Education
High School Diploma -
Maria Mendoza De Bahhar
El SalvadorSkills
Cleaning and sanitization
Customer Service
Housekeeping
Bathroom sanitation
perfect use of heavy equipment
floor waxing/shine
Cleaning skills
polishing floors
Languages
Spanish
Native or Bilingual
Timeline
House Cleaning
Engelhard Cleaning Services
05.2021 - Current
ABM
Jose Escamilla
11.2018 - 04.2020
Taylor Janitorial Services
Eugene Taylor
03.2012 - 09.2018
High School Diploma -
Maria Mendoza De Bahhar
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