Cristina Carnot
Port Saint Lucie,FL
Summary
Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge and store regulations.
Overview
6
6
years of professional experience
Work History
District Visual Merchandiser
Charlotte Russe
Wellington, FL
12.2020 - Current
- Monitored and replenished display inventory and restructured according to available stock.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
Store Manager
Charlotte Russe
Boynton Beach, FL
01.2020 - 07.2021
- Completed point of sale opening and closing procedures.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Managed inventory control, cash control and store opening and closing procedures.
Assistant Store Manager
Charlotte Russe
Pembroke Pines, FL
07.2019 - 01.2020
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Manager in Training
Sirens
Plantation, FL
07.2018 - 07.2019
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Supervised staff of 7 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
Sales Associate/Key Holder
Urban PLanet
Sunrise, FL
10.2016 - 07.2018
- Operated POS system to total purchases and receive and process cash and credit payments.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Processed cash, credit, debit and check payments.
- Accepted and processed customer returns.
- Rotated stock according to dates and protocols.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Counted out cash drawers and balanced totals.
Education
High School Diploma -
Pivot Charter School
Tamarac, FL 05.2016
Skills
- New Display Creation
- Originality and Creativity
- Organization and Prioritization
- Color Discrimination
- Relationship Building
- Clear Communication
- Placement Optimization
- Interior and Window Display Maintenance
- Theme and Color Selection
- Time Management
- Staff Training
- Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
District Visual Merchandiser
Charlotte Russe
12.2020 - Current
Store Manager
Charlotte Russe
01.2020 - 07.2021
Assistant Store Manager
Charlotte Russe
07.2019 - 01.2020
Manager in Training
Sirens
07.2018 - 07.2019
Sales Associate/Key Holder
Urban PLanet
10.2016 - 07.2018
High School Diploma -
Pivot Charter School
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