Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristina Carranza

Hobbs,NM

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hard worker ready to learn and contribute to team and company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Accounts Receivable Accountant

TexMex
10.2022 - Current
  • Identified and implemented process efficiency improvements.
  • Prepared and mailed invoices to customers and documented account updates.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Handled day-to-day field tickets by pricing welding, sandblasting, and vacuum trucks. Billing out for payment utilizing OpenInvoice, Gep Smart, Enerpact, Ariba and Actian.

Customer Service Representative

Caprichos de Mujer
02.2022 - 10.2022
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Increased purchase amounts by cross-selling with similar products.

RETAIL BANKING SUPERVISOR

Pioneer Bank
01.2014 - 06.2020
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Set up and activated customer accounts.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Reviewed and approved transactions above limits and authority levels of teller staff.
  • Drove daily operations through cash drawer balancing, counterfeit currency identification and vault cash management.
  • Controlled cash and carried out cash use forecasting to maximize availability while minimizing risk.
  • Filed government-mandated reports related to large cash transactions and sale of monetary instruments.
  • Coordinated preparation of external audit materials and external financial reporting.

Education

GED -

New Mexico Junior College
Hobbs, NM
06.2013

Skills

  • Customer Data Confidentiality
  • Upbeat and Positive Personality
  • Adaptive Team Player
  • High-Energy Attitude
  • Project Management Abilities
  • Training & Development
  • Experience in Leadership

Languages

English
Spanish

Timeline

Accounts Receivable Accountant

TexMex
10.2022 - Current

Customer Service Representative

Caprichos de Mujer
02.2022 - 10.2022

RETAIL BANKING SUPERVISOR

Pioneer Bank
01.2014 - 06.2020

GED -

New Mexico Junior College

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Cristina Carranza