Cristina Chavez

i started at Popeyes as asiistant manager to get training on every position I learn everything about chicken food quality how to increase sales manage labor food cost once ready I was promoted to general manager I created my own team motivate and coach them to be better customer service to meet service is key to our work for sales food quality recruit and hire top fit for position mange schedule store Hours needed help out in sales and repair areas as needed fallow up with maintenance 

Food cost ,Labor,schedules

• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Managed budget implementations, employee evaluations, and contract details.

Good Costumer service i started as a team member then to shift manager until I became a store manager I had to create a good team coach them working as a team is been my main goal upsell always smile greet  our customers 

• Coordinate with corporate leadership to implement Covid-19 safety protocols, including rapid testing and mask mandates