Cristina Coldivar
Los Angeles,CA
Summary
Productive, detail oriented, and reliable individual looking for the opportunity to help the organization I work for and further develop my skills.
Overview
16
16
years of professional experience
Work History
Scheduling Specialist Gastroenterology Department
Scripps Clinic
05.2022 - 04.2024
- Overseen clerical pool for multiple providers
- Answered incoming calls obtained medical records for consultations, and entered referrals for new patients
- I coordinated with patients, staff, and providers to ensure accurate scheduling of procedure as well as all pre-operative preparations such as labs, EKG’s, and authorizations have been obtained and or completed prior to procedure date
- Collaborated with management to identify staffing needs and allocate resources accordingly.
PATIENT SERVICE REPRESENTATIVE
Scripps Clinic
01.2017 - 05.2022
- Answered incoming calls registered new patients and scheduled appointments
- Verified insurance eligibility and coverage for patients
- Prepared orders and referrals for providers
- Overseen clerical pool for assigned care team and assisted in training of new employees
Scheduler
The Neurology Center
02.2016 - 11.2016
- Processed incoming referrals for new patients registered and verified insurance information then scheduled appointments accordingly
- Obtained medical records as needed
- Managed three providers schedule's for reschedules and openings
- Submitted authorizations request with appropriate ICD-10 and CPT Codes.
Office Manager/ Surgery Scheduler
Pacifica Coast Women’s Health
10.2008 - 01.2016
- Managed staff members, organized schedules and delegated task
- Processed payroll handled credentialing packets and contract renewals for license of practice as well as physicians
- Scheduled in and outpatient surgeries with hospital or surgery center verified insurance benefits for maternity care and surgeries obtained authorizations.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
Escondido High School
06.2002
Skills
- Registration and Insurance Verification
- Epic System
- Strong Work Ethic
- Excellent Communicator
Timeline
Scheduling Specialist Gastroenterology Department
Scripps Clinic
05.2022 - 04.2024
PATIENT SERVICE REPRESENTATIVE
Scripps Clinic
01.2017 - 05.2022
Scheduler
The Neurology Center
02.2016 - 11.2016
Office Manager/ Surgery Scheduler
Pacifica Coast Women’s Health
10.2008 - 01.2016
Escondido High School
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