Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cristina Cooper

Rockledge

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at 4th Street Filling Station. Adept at utilizing POS systems and fostering relationships, I excel in enhancing customer experiences and driving sales through effective upselling techniques. Committed to maintaining high standards of hygiene and safety in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

4th Street Filling Station
01.2025 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Unit Secretary

Health First Cape Canaveral Hospital
06.2024 - Current
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Enhanced office productivity by handling high volume of callers per day.
  • Processed lab paperwork and requests according to physicians' orders.
  • Maintained current and accurate medical records for patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Patient Care Technician

Ascension St. Vincent Indianapolis Hospital
03.2017 - 05.2024
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Upheld infection control and prevention policies across different patient-facing areas.

Sales Associate

Macys Department Store
10.2015 - 03.2017
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Associate of Arts - Business

Eastern Florida State College
Melbourne

High School Diploma -

Franklin Central High School
Indianapolis, IN
05-2015

Skills

  • Team member support
  • Strong work ethic
  • Dining customer service
  • Point of sale (POS) system operations
  • Table bussing
  • Effective customer upselling

Certification

  • Serve Safe, National Restaurant Association Solutions, LLC - 5/01/25-5/01/26


Timeline

Server

4th Street Filling Station
01.2025 - Current

Unit Secretary

Health First Cape Canaveral Hospital
06.2024 - Current

Patient Care Technician

Ascension St. Vincent Indianapolis Hospital
03.2017 - 05.2024

Sales Associate

Macys Department Store
10.2015 - 03.2017

Associate of Arts - Business

Eastern Florida State College

High School Diploma -

Franklin Central High School

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