Jacob Colon
Old Bridge,NJ
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
7
7
years of professional experience
Work History
Server, Bartender
The Bistro
Freehold, NJ
07.2024 - Current
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Upsold customers from shelf to premium brands to help boost sales.
- Completed regular bar inventories and daily requisition sheets.
Bartender
Avenue Le Club
Longbranch, NJ
03.2023 - 07.2024
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Upsold customers from shelf to premium brands to help boost sales.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
Expo, Bartender
Pine Tavern Restaurant
Old Bridge, NJ
07.2021 - 03.2023
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Completed regular bar inventories and daily requisition sheets.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Infantryman
US Army
Fort Carson, CO
08.2019 - 05.2021
- Operated various types of military vehicles including tanks, Humvees and armored personnel carriers.
- Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
- Maintained accountability of assigned personnel, weapons, equipment and supplies.
- Ensured compliance with safety regulations and standard operating procedures.
- Supervised junior enlisted personnel in their duties and responsibilities.
Food Runner, Server
Pine Tavern Restaurant
Old Bridge, NJ
11.2017 - 07.2019
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Explained menu items, describing ingredients and cooking methods upon request.
Education
High School Diploma -
Old Bridge High School
Old Bridge, NJ06-2019
Skills
- Daily specials memorization
- Team member support
- Multitasking and organization
- Liquor, wine, and food service
- Guest relations management
- Mixology
Timeline
Server, Bartender
The Bistro
07.2024 - Current
Bartender
Avenue Le Club
03.2023 - 07.2024
Expo, Bartender
Pine Tavern Restaurant
07.2021 - 03.2023
Infantryman
US Army
08.2019 - 05.2021
Food Runner, Server
Pine Tavern Restaurant
11.2017 - 07.2019
High School Diploma -
Old Bridge High School
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