Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy. Eager to apply abilities to dynamic new position.
Overview
13
13
years of professional experience
Work History
Police Officer
Chicago Police Department
06.2017 - Current
Deters crimes and assures community through high-visibility policing.
Patrols assigned areas and monitors activities to protect people/property.
Investigates crimes and apprehends suspected law violators.
Assists victims of crimes by connecting them and their families to organizations focused on victim care/assistance.
Generates appropriate paperwork and documentation, makes proper notifications to respective units/departments.
Interacts with community members to build community and police relations.
Consultant Manager
Nellie's Restaurant
09.2010 - Current
Demonstrating and reinforcing leadership behavior and basic people minimums necessary to gain commitment from crew and leadership.
Introduced new systems of organization to streamline company changes.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Executing plans to improve guests experience and increase their loyalty
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Established performance goals for employees (group of 10-15 employees) and provided feedback on methods for reaching those milestones.
Increased sales by 15%
Manager of Business Development and Sales
Joey's Shrimp House
09.2013 - 06.2017
Built relationships with customers and community to establish long-term business growth.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Developed and implemented successful sales strategies to drive growth and exceed revenue targets.
Liaised with external stakeholders to form strategic partnerships with prospective clients.
Increased sales by 20%
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Associate in Applied Science - Respiratory Care -
Malcolm X Community College; Superior Ambulance, Certificate-Emergency Medical Dispatch
Chicago, IL
Some College (No Degree) -
Chicago Police Academy
Chicago
Truman Community College, Certificate-Electrocardiogram
Chicago
Some College (No Degree) -
Wilbur Wright College
Chicago, IL
BBA - Business Administration
DePaul University
Chicago, IL
Skills
Energy, self-motivation, enthusiasm, and integrity
Well-developed multi-tasking, organizational skills, and detail orientation
Ability to work independently and as contributing team member
Computer proficiency in MS office, Excel, and E-mail
Customer Service and Assistance
Customer Account Management
Experience in developing and managing relationships with clients
Interrogation techniques
Criminal laws
Safety and security
Search and seizure procedures
Emergency planning
Emergency Management
Languages
English
Spanish
Timeline
Police Officer
Chicago Police Department
06.2017 - Current
Manager of Business Development and Sales
Joey's Shrimp House
09.2013 - 06.2017
Consultant Manager
Nellie's Restaurant
09.2010 - Current
Associate in Applied Science - Respiratory Care -
Malcolm X Community College; Superior Ambulance, Certificate-Emergency Medical Dispatch
Some College (No Degree) -
Chicago Police Academy
Truman Community College, Certificate-Electrocardiogram