Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cristina Destefano Reber

Weeki Wachee

Summary

Dynamic Shift Leader at McDonald’s with a strong focus on customer service and team motivation. Proven expertise in cash handling and conflict resolution, ensuring accurate orders and a positive dining experience. Committed to training staff and enhancing operational efficiency, fostering a collaborative environment that drives sales and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Leader

McDonald’s
Brooksville
06.2019 - 01.2026

During my time I became a shift lead manager at McDonald’s I have my serve-safe. I would count the safe and the drawers. I would handle the food and customer service. I would greet the customers and help them with any questions they had regarding the menu or the mobile app. I’ve also learned how to manage a floor on shift. As well as ensure that orders were correct.

Education

High School Diploma -

Weeki Wachee Highschool
Weeki Wachee Fl
05.2022

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Customer service focus
  • Team motivation
  • Strong verbal and written communication
  • Training assistance
  • Creative problem solving
  • Conflict resolution
  • Goal setting and tracking
  • Safety processes and procedures
  • Sales and upselling

Certification

Servsafe

Timeline

Shift Leader

McDonald’s
06.2019 - 01.2026

High School Diploma -

Weeki Wachee Highschool